Full Job Description Client Success Administrator Role and Responsibilities:

Greet new or existing clients over in person
Funnel all calls that come through the office to the appropriate channel
In charge of updating and entering clients in CRM
If anyone in the office needs assistance - provide that assistance
Help service Medicare policies
Order new insurance and Medicare cards for clients
Schedule Medicare appointments and prepare the files.
Complete applications for Medicare appointments.
Assist agents when requested
Key Competencies
Excellent verbal and written communication skills.
Excellent resourcefulness: find solutions to issues
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced environment.
Knowledge of office administration, clerical procedures, and record-keeping systems.
Proficient with computer systems and the ability to learn new or updated software.
Ability to handle challenging people and diffuse situational problems

Pay:

$20.00 - $24.00 per hour

Work Location:

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