A Personal Assistant provides administrative and time management assistance to an office executive. Organizes files and assists with correspondence and record keeping. Manages an executive's calendar and helps to organize materials for meetings and events. May run business errands or help to arrange travel. May work for several executives in an office.
Job Summary SSH Capital LLC is seeking a highly organized, detail-oriented Operations Clerk / Personal Assistant to keep our growing laundromat, cleaning services, and property management portfolio running smoothly. In this dual role, you will serve as the central hub of our daily operations—managing customer service, field schedules, and property admin tasks while providing direct assistance to leadership. If you are a proactive multi-tasker, highly tech-savvy, and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities Administrative, Customer Service & PA Operations Executive Support:
Provide personal and administrative assistance to ownership, managing calendar details, handling correspondence, and completing miscellaneous errands.
Customer Support:
Answer incoming phone calls and emails, address client inquiries, book house cleaning appointments, and schedule pressure washing jobs.
Leads & Scheduling:
Manage incoming customer requests, follow-ups, and lead generation through Angi.
Scheduling & Dispatch:
Coordinate daily schedules, estimate jobs, and map routes for field technicians using QuoteIQ.
Data Entry & Billing:
Manage invoices, process payments, and update client records accurately using our business software.
Property Management Support Lease Administration:
Coordinate and follow up on property management details, including drafting, organizing, and tracking residential or commercial leases.
Rent Collection:
Monitor tenant accounts, send payment reminders, and follow up on the collection of monthly rent.
Laundromat Operations Wash & Fold:
Intake customers
ONLY Facility Maintenance:
Order parts & track inventory, cleaning supplies (detergent, bleach, etc.).
Supply & Field Support Fleet Prep:
Coordinate with field teams to ensure pressure washing and house cleaning vans are stocked with the correct equipment and detergents prior to jobs. Qualifications Previous experience in an administrative clerk, personal assistant, or property management role (experience with leases/rent collection is a plus). Proficiency with QuoteIQ or Angi (Angi's List) is highly preferred. Strong understanding Microsoft Word, Excel, Canva for administrative tasks/basic digital tasks. Proficiency in Google Workspace and the ability to quickly master new booking/property management platforms. Basic knowledge of QuickBooks or inventory tracking is a plus. Strong verbal and written communication skills. Ability to comfortably stand for extended periods and occasionally lift up to 50 lbs. Must have a valid driver's license and reliable transportation for local errands. Excellent problem-solving skills, high discretion, and a proactive, self-motivated attitude. High school diploma or equivalent required.
Schedule & Benefits Hours:
20 - 30 hours weekly (with potential to grow as the business expands).
Shift:
Flexible day shifts; occasional weekend morning availability may be required. How to Apply Please submit resume and a brief statement detailing your experience with QuoteIQ, Angi, or general field service software to
Steve Hodge:
schodgesc21@gmail.com
AND Cynthia Hodge:
clwilletts22@gmail.com with the subject line "Operations Clerk / PA Application"
