Administrative Assistant

Position Title:

Administrative Assistant Position Type:

Full-time (35 hours/week) Reports to:

Office Manager Location:

West Hartford, CT Hourly Rate:

$20•$22/hour (depending on experience) Position Summary This position serves as the initial point of contact for Jewish Family Services. This contact may be a face-to-face visit from a donor or a client, or a phone call or email. The Administrative Assistant must be polite, discreet, ready to help, and must be respectful to all clients and their needs. In addition to serving as receptionist, this person will perform administrative and financial functions and provide support and assistance to other staff and the clients of Jewish Family Services. The Administrative Assistant is responsible for the smooth operation of the front office. Additionally, the Administrative Assistant will assist the Office Manager with various duties as needed, including tasks related to insurance billing and data entry. This role helps to ensure that the work of JFS goes smoothly, by supporting JFS staff members, answering client questions, and providing excellent customer service to all the members of our community who use our services and facilities. The Administrative Assistant will work closely with our Office Manager to complete tasks critical to the functions of our front office and our outpatient clinic. To Apply Please submit your resume and brief statement of interest (1-2 paragraphs) to Aimee Hass at AHass@JFSHartford.org.

Please Note:

applications only submitted through Indeed may not be considered. Schedule The position works in-person, on-site, five days per week in our West Hartford office. The following schedule includes a one-hour, unpaid lunch break each day:

Monday:

8:45AM•5:00

PM Tuesdays:

12:30PM•8:30

PM Wednesdays:

8:45AM•5:00

PM Thursdays:

8:45AM•5:00

PM Fridays:

8:45AM•4:00PM Roles and Responsibilities Greet clients/visitors, check clients in and out for office appointments, answer phones and direct calls; schedule appointments; answer basic questions; and perform routine clerical, data entry/data retrieval, and/or filing ensuring all policies and procedures are observed Post outgoing mail daily and distribute incoming mail Receive and route incoming telephone calls Check email throughout the day and respond to external and internal communications Scan paper documents into the network, upload and maintain files in the proper locations Open and closes agency and reception areas for scheduled business hours Maintains work area and reception lobby in neat and orderly manner Assist all employees with administrative issues where appropriate. This includes instruction on the use of office machines, equipment and computers Maintains adequate inventory of office supplies and clinical forms Ensure that all client information is updated, including new insurance information Assist with agency compliance with all regulatory and accrediting bodies governing mental health care delivery Additional/other duties or job functions may be required as deemed necessary by JFS. Required Knowledge and Abilities Punctual, dependable, enthusiastic and able to work flexible hours, as needed Strong customer service and office administrative skills Strong organizational skills Working knowledge of Microsoft Office, including Word, Excel and Outlook Ability to function independently and take initiative Ability to interact with people of all backgrounds, religions and cultures, and maintain a respectful and welcoming attitude toward differences in cultures and values Preferred Skills and Experience Experience working in an office setting with direct customer interaction Experience handling multi-line phone systems Experience navigating various online databases, experience with electronic health records a plus Strong written and verbal communication skills Conversational Russian language skills a plus Benefits of Working for Our Team In addition to salary, the following benefits are available for this position: Paid Time off: Fifteen (15) days of paid time off annually; Fifteen (15) days of paid sick time annually; Approximately fifteen (15) paid holidays annually, this includes a mix of legal, national, and Jewish holidays; Additional Longevity bonus after two (2) years of employment. For every two (2) years of service, employees will be given one (1) longevity day, up to a maximum of five (5) days Mileage reimbursement for travel outside of regular daily commute Medical, dental, and vision insurance (JFS pays 70% of premiums) Peace of mind, with Long-Term Disability Insurance, Group term life insurance at no cost to employees Options for employees to elect additional term life insurance Options to contribute to a 403(b) retirement account Employee Assistance Program (EAP) Professional Development opportunities including membership in the Network of Jewish Human Service Agencies where ideas are shared, support is offered, and collaboration with colleagues throughout North America is encouraged Cultural Competence Employees will be sensitive and responsive to the ethnic, racial, cultural, socio-economic, religious and national diversity in JFS's service population and among its employees. This role involves working with members of our community who may be experiencing food and financial insecurity. Whoever fills this role must be empathetic and sensitive to the needs of our clients and have the ability to serve clients without judgement. Understanding of and appreciation for Jewish community and culture is critical. Equal Employment Opportunity Commitment It is the policy of JFS to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, marital status (including civil unions), national origin, ancestry, military/veteran status, genetic information, pregnancy, disability, hair texture/protective hairstyles, status as a domestic violence victim, erased criminal record information or any other characteristic protected by law, and to treat applicants and employees in a non-discriminatory fashion in compliance with applicable law.

Job Type:

Full-time Pay:

$20.00•$22.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person