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Administrative Assistant
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on Washington, D.C. (District of Columbia) data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$48,473 / year median in Washington, D.C. (District of Columbia)
-9% projected decline
Job Description
Responsibilities:
- Organize and maintain program files, reports, and related records to ensure information remains accurate, current, and accessible.
- Support the development, revision, and distribution of policies, procedures, and educational materials tied to program objectives.
- Monitor outstanding compliance actions, follow up on unresolved items, and help document corrective measures when needed.
- Coordinate logistics for reviews, assessments, and audit-related activities, including scheduling and preparation of supporting materials.
- Keep shipboard training resources up to date and ensure current versions are shared with the appropriate audiences.
- Foster constructive communication with cadets and encourage an environment where questions and concerns can be raised comfortably.
- Conduct routine outreach and check-ins with cadets assigned to company vessels to support engagement and awareness.
- Provide administrative assistance that reinforces company expectations around safety, regulatory adherence, and ethical conduct.
- Handle general office support tasks and additional administrative assignments as business needs require. Requirements
- Experience providing administrative support in an office, program, or operations environment.
- Strong data entry and recordkeeping skills with close attention to detail and accuracy.
- Ability to manage multiple priorities, track follow-up items, and meet deadlines consistently.
- Clear verbal and written communication skills, including professionalism when interacting with diverse stakeholders.
- Comfort handling inbound calls, responding to inquiries, and supporting general reception or front-office needs.
- Proficiency with standard office software and document management tools.
- Ability to work independently while maintaining confidentiality and sound judgment in sensitive situations.
Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance