Dogtopia Pet Parent Coordination (Front Desk) Dogtopia - 2.7 Apopka, FL Job Details Part-time $14 - $15 an hour 23 hours ago Qualifications Customer records maintenance Computer operation Microsoft Excel Office activity coordination Microsoft Outlook Phone communication Service scheduling Word embeddings Filing Client file management Administrative experience Meeting scheduling Organizational skills Telephone systems Multi-line phone systems Office management Documentation Handling Editing Office phone management Quality data entry Office record organization Customer data entry Full Job Description Overview Join our vibrant team as a Dogtopia Pet Parent Coordinator at the front desk, where your enthusiasm and organizational skills will create a welcoming environment for pet owners and their beloved dogs. In this dynamic role, you'll be the first point of contact, ensuring smooth operations while providing exceptional customer service. Your positive energy and attention to detail will help foster a joyful, safe, and efficient space for pets and their humans alike. This paid position offers an exciting opportunity to be part of a passionate team dedicated to enhancing the lives of pets and their families. Duties Greet pet parents and visitors with warmth and professionalism, creating a friendly first impression. Answer multi-line phone systems promptly, providing accurate information and scheduling appointments. Manage front desk operations including check-ins, check-outs, and maintaining a clean, organized reception area. Handle client communication via phone, email, and in person with excellent phone etiquette and customer service skills. Maintain accurate records through data entry, filing, and updating client files using Microsoft Office applications. Assist with calendar management for appointments, tours, and special events to ensure smooth daily operations. Support office management tasks such as proofing documents, managing supplies, and coordinating administrative duties efficiently. Requirements Bilingual skills are highly preferred to serve a diverse client base effectively. Proven office management or administrative experience with strong organizational skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy. Experience handling multi-line phone systems with professional phone reception skills. Demonstrated clerical experience including data entry, filing, proofreading, and document management. Excellent customer service abilities with strong communication skills for client interaction. Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment. Prior front desk or personal assistant experience is a plus; familiarity with calendar management is essential. Join us in creating a positive environment where pets feel loved and clients feel valued! This role is vital in ensuring our facility runs smoothly while delivering outstanding support to pet parents every day.

Pay:

$14.00 - $15.00 per hour

Work Location:

In person