An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
Job Description Help for Job Description. Opens a new window. Posting No.
BCI-2026-32
Bridgeway Center, Inc. (BCI)
POST Position:
Administrative Assistant Employment Status:
Full-Time (FT)
Department:
Driving Under the Influence (DUI)
Program Reports To:
Driving Under the Influence Program Manager (DUIPM) Fair Labor Standards Act (FLSA)
Status:
Non-Exempt Position Summary Bridgeway Center, Inc. (BCI) is seeking a dependable, detail-oriented Administrative Assistant to join our Driving Under the Influence (DUI) Program. This is a Full-Time (FT) position. The DUI Program is licensed and regulated by the Florida Department of Highway Safety and Motor Vehicles (FLHSMV), Bureau of Motorist Compliance, under Chapter 15A-10, Florida Administrative Code (F.A.C.), and Florida Statute 316.193. The Administrative Assistant plays a critical role in ensuring that client registration, records, and reporting meet these state requirements. The Administrative Assistant is a high-performing, self-directed professional who can work independently with minimal supervision while managing a fast-paced front desk and administrative workload. This individual is responsible for registering clients into DUI Level I and Level II education courses and Special Supervision Services, verifying court orders and referral paperwork, entering and maintaining accurate client data, scheduling classes and evaluations, collecting fees, and preparing state-required completion documentation. Strong customer service skills are essential, as the Administrative Assistant is often the first point of contact for clients navigating a difficult and sensitive legal process. The Administrative Assistant prepares client charts in advance of appointments, classes, and evaluations, and is responsible for ensuring that every chart and every piece of data entry is accurate and completely filled out before and after each client encounter. This role requires excellent organizational skills and time management to plan ahead, juggle multiple deadlines, and keep the office running smoothly, along with a proactive attitude and a genuine willingness to step in and assist wherever the DUI Program needs support. The ideal candidate is comfortable working with computers and standard office/data-entry software, is highly organized, maintains strict confidentiality, and exercises sound judgment and accuracy when handling legally sensitive, court-related, and FLHSMV-regulated documentation. Why Join BCI? At BCI, you'll be part of a mission-driven team dedicated to reducing repeat DUI offenses and improving outcomes for the individuals and communities we serve. As an Administrative Assistant, your accuracy and professionalism directly support BCI's compliance with state regulatory requirements and help clients meet their court and licensing obligations. We provide comprehensive training on FLHSMV requirements, program procedures, and the systems used to manage client records, so you can succeed in this role from day one. We encourage you to explore this opportunity further by submitting your application and resume today! What You'll Love About This Role ? The opportunity to work independently and take ownership of your workload ? Meaningful work that helps clients meet court-ordered and licensing requirements ? Hands-on training in
FLHSMV DUI
program regulations and compliance procedures ? A stable, mission-driven organization with a competitive benefits package and opportunities for professional growth Employment Type & Benefits Eligibility This is a Full-Time (FT) position, and the associate in this role is eligible for BCI's full benefits package in accordance with BCI policy. Benefits BCI offers competitive salary and benefits.
Benefits include:
? Eleven (11) Paid Holidays ? Seventeen (17) days per year of PTO ? 403(b) Retirement Plan with Employer Match ? Employee Assistance Program (EAP) ? Health Care / Dependent Care Reimbursement Program ? Employer Paid $15,000.00 Life Insurance ? Teladoc ? Health Insurance ?
Vision / Dental
Insurance Minimum Requirements ? High School (HS) Diploma OR GED. ? Two (2) years of administrative-type work experience preferred (e.g., front desk, customer service, clerical, data entry, or similar office experience). ? Bilingual/Bicultural (English/Spanish) preferred (not required). Please include a resume with the application. Pre-Employment Requirements Employment is contingent upon successfully completing all required screenings and background checks, including: ? Applicants must be able to pass an Agency for Health Care Administration (AHCA) Medicaid and Florida Department of Children and Families (DCF) Level II background check (
Clearinghouse Education and Awareness Website:
https://info.flclearinghouse.com) ? National Sex Offender Registry search ? Office of Inspector General (OIG) check (if you have previously worked for DCF, including as a Contract or Subcontract Provider) ? Drug screen ? Tuberculosis (TB) test ? Applicants must be at least twenty-one (21) years old and possess a valid Florida Driver's License with no more than three (3) points on their driving record to be insured under BCI's automobile insurance policy. Knowledge, Skills, & Abilities ? Highly organized, with excellent time management skills and the ability to plan ahead, prioritize competing deadlines, and manage a demanding daily workload without close supervision. ? Ability to work independently, exercise initiative, and manage competing priorities in a self-directed manner. ? A proactive, self-motivated team player who actively looks for ways to assist wherever the DUI Program needs support, rather than waiting to be asked. ? Maintain strict confidentiality of client and court-related information in accordance with state and federal requirements. ? Working knowledge of, or ability to quickly learn, FLHSMV DUI program requirements (F.A.C. Chapter 15A-10 and
F.S. 316.193
). ? Excellent interpersonal, communication, and organizational skills, both verbal and written. ? Strong customer service orientation, with the ability to remain calm, courteous, and professional with clients navigating a difficult legal process. ? Proficiency with computers, including data entry, email, office software, and program-specific databases; ability to learn new systems quickly. ? Meticulous attention to detail, with a demonstrated ability to produce complete, accurate, and error-free charts, records, and data entry. ? Ability to multitask effectively in a fast-paced environment while maintaining accuracy and attention to detail. ? Strong problem-solving skills and sound judgment when handling client inquiries, scheduling conflicts, or documentation discrepancies. ? Ability to plan and prepare work in advance, including anticipating documentation and chart needs ahead of scheduled appointments and classes. ? Basic math and cash-handling skills for processing payments and balancing daily transactions. ? Ability to display sensitivity to all persons and cultures, including diverse backgrounds, ages, and levels of ability. ? Reliability, punctuality, and a strong sense of accountability.
Duties / Responsibilities
Responsibilities include, but are not limited to: ? Register clients into DUI Level I, Level II, and Special Supervision Services in accordance with court orders, referral documentation, and FLHSMV requirements. ? Verify client eligibility, court paperwork, and driving history documentation for accuracy and compliance prior to registration. ? Prepare client charts and files in advance of scheduled appointments, classes, and evaluations, ensuring all required forms, court documentation, and paperwork are ready and in order before the client arrives. ? Review charts and client records on an ongoing basis to ensure all documentation and data entry are accurate, complete, and filled out in full; follow up promptly to correct or obtain any missing information. ? Conduct routine quality checks of client files to confirm compliance with FLHSMV documentation standards prior to submission or audit. ? Enter and maintain client information in the DUI Program's data system, ensuring timely, complete, and accurate data entry. ? Update client records promptly as new information, court orders, or documentation is received, keeping charts current throughout the client's time in the program. ? Schedule DUI education classes and evaluation appointments with Certified Evaluators; reschedule appointments as necessary. ? Organize and manage a daily/weekly schedule of registrations, appointments, and class preparation tasks, applying strong time-management skills to ensure nothing is overlooked or delayed. ? Answer the telephone promptly and professionally, directing calls to the appropriate person or department. ? Greet clients and other visitors to the office in a warm, professional manner, providing superior customer service even in difficult situations. ? Collect payment for services (cash or credit card) and provide receipts; balance and reconcile the cash drawer daily. ? Prepare and issue certificates of completion, and submit required completion reports to FLHSMV within the required timeframes. ? Maintain strict client confidentiality in all interactions and handling of records. ? Prepare materials, paperwork, and classrooms in advance of scheduled classes to ensure sessions run smoothly and on time. ? Explain DUI program requirements, course options, and procedures clearly to clients. ? Assist with filing and maintaining documentation needed for FLHSMV audits and program compliance, keeping files organized and easily retrievable. ? Communicate and coordinate with instructors, evaluators, courts, and probation officers as needed. ? Proactively identify gaps in coverage or workload within the DUI Program and offer assistance wherever needed, supporting coworkers and supervisors to keep the office running smoothly. ? Maintain an organized front office and filing system, prioritizing tasks effectively to meet deadlines tied to court dates, class start dates, and FLHSMV reporting requirements. ? Order and maintain office and program supplies as needed. ? Assist with mail, correspondence, and other clerical support functions for the DUI Program. ? Perform other administrative or clerical duties as assigned to support DUI program operations. We look forward to receiving your application and welcoming you to our team at BCI!
Work Location, Schedule, & Compensation Work Location:
Fort Walton Beach (FWB)
Work Schedule:
Monday - Friday; Forty (40)
Hours Per Week Wage:
$16.00 per hour
NOTE:
APPLICANTS WHO DO NOT MEET MINIMUM REQUIREMENTS WILL NOT BE CONSIDERED. ALL APPLICANTS ARE SUBJECT TO DRUG TESTING.
