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Front Desk Staff
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Integrated Healthcare Services
Hialeah, FL (In Person)
$35,360 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, ensuring smooth communication, and providing exceptional customer service. As the first point of contact, you will create a positive impression for visitors, clients, and team members alike. Your energy, organizational skills, and professionalism will help foster an efficient and inviting environment that reflects our commitment to excellence. Responsibilities Greet visitors and clients warmly, providing assistance and directing them appropriately Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously Handle incoming and outgoing correspondence, including emails, mail, and packages Maintain a tidy and organized reception area, ensuring all materials are current and accessible Support office management tasks such as data entry, filing, calendar management, and appointment scheduling Assist with clerical duties including proofreading documents, managing office supplies, and basic bookkeeping using QuickBooks or similar tools Provide customer support by addressing questions or concerns efficiently while maintaining excellent phone etiquette Requirements Proven experience in front desk or administrative roles with strong office management skills Excellent computer skills including proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently Bilingual abilities are highly preferred to serve diverse clientele better Previous experience with multi-line phone systems, data entry, filing, and clerical tasks is essential Demonstrated customer service expertise with a friendly demeanor and professional phone etiquette Familiarity with office software such as QuickBooks for bookkeeping and calendar management tools Personal assistant or administrative experience that showcases multitasking capabilities and attention to detail Join us in delivering outstanding service in a vibrant environment where your organizational talents make a real difference!