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JAX Implants & Dentures

Dental Insurance Coordinator / Front Office Assistant

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Job Description

Insurance Coordinator / Front Office Job Summary Want to work in a modern, completely digital, state-of-the-art practice. Come join Jacksonville's premier implant center and our growing team at JAX Implants & Dentures. www.jaximplant.com JAX Implants & Dentures is seeking a highly-trainable and self-motivated front office assistant to join our growing team. In this position, you will play a key role by performing various administrative and clerical tasks. You should be comfortable undertaking a variety of activities in the office such as insurance verification and filing, greeting customers, answering phones, organizing documents, basic bookkeeping, and more. Reliability and a strong work ethic combined with outstanding communication skills are a must, as well as ability to learn all necessary office equipment, software, and procedures. Front Office Duties and Responsibilities Welcome and assist customers in a friendly and professional manner to set a positive office atmosphere. Provide excellent customer service while interacting with patients both over the phone and in person. Answer the phone, take messages, and redirect calls if necessary. Verify and file insurance benefits Schedule and confirm patient appointments Organize and maintain files and records. Copy, scan, and file patient forms and documents. Track inventory of office supplies and order what is needed. Keep front desk and patient waiting area clean and neat Perform other administrative tasks, if required. Front Office Requirements and Qualifications High school diploma or equivalent Experience with insurance verification and filing is a plus Sense of ownership and pride in your performance and its impact on the company's success Ability and desire to create a welcoming environment. Experience in answering and screening calls, as well as scheduling appointments. Detail orientated and trainable Ability to observe proper business etiquette and maintain a professional appearance. Proficient in appointment scheduling and documentation skills. Excellent interpersonal and communication skills. Ability to effectively use and maintain office equipment Basic knowledge/experience with Open Dental and dental terminology is a plus. Great organizational and multitasking abilities
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off
Education:
High school or equivalent (Required)
Experience:
Insurance verification/billing: 1 year (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance