Responsibilities:

Guide residents through each stage of the relocation process during individual meetings and follow-up interactions.
Prepare and organize housing applications, supporting forms, and required documents to help keep cases moving forward.
Communicate with landlords and property managers to identify housing options that align with resident needs.
Enter, update, and maintain records, logs, and tracking spreadsheets in Microsoft Excel with a high level of accuracy.
Review relocation-related forms, reimbursement submissions, and payment documents to ensure completeness and proper processing.
Coordinate calendars, arrange meetings, draft routine correspondence, and provide day-to-day support to the relocation team.
Handle sensitive resident information with discretion while delivering attentive and empathetic customer service.
Respond to inbound calls and general administrative inquiries, directing questions and concerns to the appropriate contacts when needed. Requirements
Prior experience in administrative support, office coordination, or a similar clerical role.
Ability to work directly with individuals in challenging or emotionally sensitive situations in a calm and respectful manner.
Proficiency with Microsoft Office, including Excel for data entry, recordkeeping, and spreadsheet updates.
Strong attention to detail when processing paperwork, maintaining files, and managing documentation.
Effective verbal and written communication skills for interacting with residents, landlords, and internal team members.
Comfortable handling inbound calls, scheduling appointments, and supporting front-office style responsibilities.
Ability to manage confidential information responsibly and maintain professionalism at all times.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. 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