Administrative Assistant

This job description outlines the objective, primary responsibilities, and/or requirements and qualifications of the Receptionist/Administrative Assistant. This description is not meant to be an exhaustive list of services, as the exact duties to be performed will vary.

Objective:

To answer and direct incoming phone calls, greet guests and coordinate general office administrative activities Reports to: Director of Operations Primary Responsibilities (including, but not limited to): Answer, screen, and route incoming phone calls in a pleasant, courteous manner Greet and direct office visitors in a pleasant, courteous manner Perform general office administrative support functions such as coordinating mailings, data input, and file maintenance more fully described as follows: Creating and updating client and caregiver files Filing documents, including timesheets, in appropriate folders and cabinets Creating new hire packets and employee handbooks Compiling marketing materials, such as binders and folders, as needed Inputting caregiver information into Matrix Verifying complete caregiver information is collected, completed and properly filed according to policy after hiring Distributing caregiver manuals and ensuring caregiver access to user systems Creating expiration reports, contacting caregivers to obtain updated documents, and uploading information into Matrix Responding to requests for documentation from Long Term Care Insurance Reviewing charts to ensure tasks match care plan Other duties, as assigned Qualif i cations Minimum of two years of support experience in an office setting. Ability to communicate pleasantly and effectively with callers and internal staff. Familiar with a variety of the field's concepts, practices, and procedures. Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills.