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IG
Intensity Gymnastics
Front Desk Staff
Career Insights for Front Office Assistant
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Based on Florida data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$36,284 / year median in Florida
+3% projected growth
Job Description
Job Overview We are seeking a dynamic and personable Front Desk Staff member to be the welcoming face of our gymnastics facility. In this vital role, you will manage the front reception area, ensuring smooth daily operations while providing exceptional customer service to families. Your energy and organizational skills will help create a positive first impression for visitors, clients, and athletes. This paid position offers an exciting opportunity to develop your administrative expertise in a lively, family friendly environment. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Answer multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette. Manage front desk operations including scheduling appointments, maintaining calendars, and taking payments. Handle clerical tasks such as filing, data entry, proofreading documents, and updating records with precision. Support office management by organizing supplies, and maintaining a tidy reception area. Assist with client communication by providing information and support via phone or in person while ensuring excellent customer service standards are met. Utilize Microsoft Office applications and other computer software. Skills Bilingual proficiency to communicate effectively with diverse clients and team members. Strong office management skills with experience in clerical work and administrative support. Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills. Exceptional organizational skills with the ability to multitask efficiently in a fast-paced environment. Proven experience in phone answering, multi-line phone systems, and phone reception etiquette. Demonstrated customer service skills with a focus on client communication and support. Attention to detail for proofreading documents, managing files, and maintaining accurate records. Effective time management skills to prioritize tasks and meet deadlines consistently. Join us as a Front Desk Staff member to be the friendly face that keeps our operations running smoothly! This paid role is perfect for someone eager to grow their office management skills while delivering outstanding customer support in a vibrant workplace environment.