The incumbent performs a wide range of clerical tasks which require the application of some independent judgment and clerical knowledge. Work involves standard clerical duties including typing, filing, sorting, office machine operation, and maintenance of records. Work is reviewed by observation and for results obtained. Special operational skills will generally be acquired by on-the-job training. Types routine correspondence and other office related documents. Answers telephones and acts as receptionist, secures information from a variety of sources. Sorts and files correspondence and reports, alphabetically/numerically. Sorts and distributes mail, functions as mail clerk. Uses personal computer to enter data into complex data entry system. Operates a variety of office and related equipment. Prepares and processes digital media for evidentiary purposes, such as in-car videos, 911 and non-emergency audio. Performs other assigned duties as assigned. High School Diploma or GED. (Proof of education must be uploaded with application). One (1) year of general office experience Prior law enforcement agency experience preferred.

Licenses, Certifications or Registrations:

Must possess and maintain a valid Florida driver's license. Must meet Criminal Justice Information System and Melbourne Police department background requirements and maintain compliance throughout employment. Ability to understand and communicate the policies, procedures, and services of the department or division. Knowledge of business English, spelling and arithmetic. Skill in data entry. Skill in customer service. Ability to maintain records and to prepare reports from such records. Ability to operate a variety of modern office equipment. Ability to establish and maintain effective working relationships with others. Ability to learn and retain instructions about the eligibility of documents and information for public release.

Physical and Mental Requirements:

Ability to hear, speak and understand conversation in English in a normal tone of voice in person and on the phone. Ability to assist customers in a controlled, calm, and helpful manner. Ability to obtain or deliver documents within the buildings. Ability to write legibly. Ability to read, sort, and annotate reports. Ability to punch holes in reports. Ability to operate a personal computer for data-entry and word processing. Ability to file numerically and alphabetically. Ability to handle money, calculate charges, make change and write receipts. Ability to sort through and file large quantities of paperwork. Ability to remain standing or sitting for periods in excess of thirty minutes. Ability to reach to open and close counter windows. Ability to use copier, telephone, calculator, and FAX machine. Ability to learn complex tasks and remember how to complete tasks once trained. Ability to type 35 cwpm.

PHYSICAL DEMANDS

The work is sedentary work and requires exerting up to 10 pounds of force occasionally and negligible amount of force constantly to move objects. Additionally, the following physical abilities are required: manual dexterity, hearing, mental acuity, repetitive motion, speaking, and talking.

WORK ENVIRONMENT

Work is typically performed in a dynamic environment that requires sensitivity and responsiveness to changes that include goals, priorities, and needs of the organization and position.