Administrative Assistant

Description We are looking for a dedicated Administrative Assistant to join our team in Sanford, Florida. This Contract to permanent position combines customer service, sales support, and general administrative duties, requiring a proactive individual with a keen eye for detail. The ideal candidate will excel in fostering strong relationships while managing multiple priorities in a fast-paced environment.

Responsibilities:

• Respond promptly to inbound customer calls, addressing inquiries and offering solutions.
• Create and manage customer quotes, process sales orders, send confirmations, and track the progress of orders.
• Resolve customer concerns efficiently, providing updates on product inquiries, returns, and other issues.
• Support the sales team by preparing proposals, organizing literature, coordinating samples, and assisting with trade show preparations.
• Maintain precise records and handle various administrative tasks to ensure smooth operations.
• Collaborate with team members to implement customer service and sales support best practices.
• Monitor and report on sales data using Excel, including generating spreadsheets, formulas, and Pivot Tables.
• Actively contribute to building lasting customer relationships through excellent communication and service.
• Assist in identifying opportunities to enhance internal processes and improve customer satisfaction. Requirements
• Bachelor's degree or equivalent relevant experience.
• At least 2 years of experience in customer service, inside sales, or administrative roles.
• Advanced proficiency in Microsoft Excel, including the use of formulas, reporting tools, and Pivot Tables.
• Management experience in any field is highly preferred.
• Strong communication skills, both written and verbal, with the ability to convey information clearly.
• Ability to multitask effectively in a dynamic and fast-paced work environment.
• Self-motivated, with the capability to work independently as well as collaboratively.
• Familiarity with best practices in customer service and sales support.
• Organized, detail-oriented, and committed to delivering high-quality work.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .