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Windward Animal Hospital

Receptionist/Front Office Assistant

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$35,280 / year median in Georgia

+7% projected growth

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Job Description

Receptionist/Front Office Assistant Windward Animal Hospital - 4.0 Johns Creek, GA Job Details Full-time $15 - $20 an hour 13 hours ago Benefits Employee discount Professional development assistance Flexible schedule Qualifications Customer communication Client inquiry handling Veterinary clinic experience Medical scheduling Avimark Full Job Description About us We are a small Animal Hospital in Johns Creek, GA. We specialize in exotic animal species and provide an enormous amount of medical services to rabbits. Our goal is to find the perfect person to take ownership of the front desk operations, answering the phones, booking appointments and greetings patients with a friendly welcome. If your "Superpower" is to make patients feel appreciated & valued while dealing with stressful & potentially emotional situations involving all kinds of animals... We need you!
MUST HAVE EXPERIENCE
working in a Vet Clinic. The successful candidate for this position will be responsible for creating a warm and inviting atmosphere for all customer interactions. This position requires a lot of patience, ability to process in a fast-paced environment, and discern what requires immediate attention quickly.
Responsibilities:
Greet all clients by smiling and addressing them by name. Answer, screen, and transfer calls to the appropriate individuals in a timely, pleasant manner. Have a great deal of empathy. Help clients with their needs and questions. Answer questions and provide assistance via email or phone, or refer back to appropriate personnel when necessary. Provide the company's policies and procedures to clients; be familiar with the reception schedule and ensure that a receptionist is available at all times. Schedule Appointments Make follow-up call to check on patients status. Experience with Avimark is preferred
Job Type:
Full-time Pay:
$15.00 - $20.00 per hour
Benefits:
Employee discount Flexible schedule Professional development assistance Application Question(s): Do you have prior experience with working in an environment that deals directly with animals & their care? Do you live in the Johns Creek area? Are you someone that can have chaos going on around you and yet you maintain confidence and exude strength and stability?
Experience:
Front Office:
5 years (Required)
Work Location:
In person