Key Responsibilities:

Customer Service:

Answer phones and greet tenants in a professional manner

Correspondence:

Compose and type all correspondence and documents

Professional Communication:

Maintain professional communication with residents, applicants and vendors

Complaint Logging:

Log all owner and resident complaints and promptly dispatch maintenance personnel

Financial Reports:

Assist with the preparation of monthly

Financial Reports File Management:

Maintain files and paperwork

Task Management:

Work independently, organize tasks, manage time, and prioritize projects

Additional Duties:

Perform other duties as outlined in the job description.

Desired Skills:

Independence:

Able to work in a challenging environment with minimal direction.

Problem-solving:

Solution-based thinking skills are highly valued.

Organizational Skills:

Ability to work independently, organize tasks, manage time, and prioritize projects.

Communication:

Excellent verbal and written communication skills

Language:

bilingual skills a plus

Confidentiality:

Ability to maintain confidentiality at all times

Requirements:

Experience:

Administrative assistant in a residential setting preferred

Education:

High school education or equivalent

Computer Skills:

Proficient in Microsoft Office (Word, Excel, Outlook).

Software Proficiency:

Experience with RealPage OneSite or similar property management software a plus

About Us:

For fifty years, MMS Group and its affiliates (Arco Management and TUC Management) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence. Why join our Team? We invite you to join our growing team of dedicated professionals in a high-tech environment. We offer competitive salaries, benefits, and opportunities for growth and advancement through continuous training and education programs. Contact us today to see how you can achieve your MMS Edge.

Perks and Benefits:

MMS Group believes in a healthy work-life balance. Keeping our employees in mind, here is a list of a few benefits we offer:

Paid Holidays:

12 paid holidays per year.

Paid Time-Off:

Up to 2 weeks PTO in the first year, increasing with tenure.

Healthcare Plans:

Comprehensive Medical, Dental, and Vision plans are available after 60 days of employment.

Health Reimbursement Account:

Up to $3K per calendar year.

Life Insurance:

Company-paid life insurance.

Retirement Savings:

Company-matched 401(k) retirement savings plan.

Certifications and Licensing:

Company-paid certifications and licensing. And much more! Are you the person we're looking for? Apply now. Visit us at www.mmsgroup.com for more details! 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