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Group Administrative Assistant
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Health Insurance Advisor
Johnston, IA (In Person)
$45,760 Salary, Full-Time
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Job Description
Health Insurance Advisor is seeking a highly organized and detail-oriented Group Administrative Assistant to support our growing small group insurance division. This position plays a key role in maintaining efficient operations by assisting with group enrollments, renewals, carrier communication, CRM management, and overall administrative support for our small group clients. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys process management, and takes pride in providing exceptional support to both internal teams and clients. Primary ResponsibilitiesGroup Enrollment & Administrative Support Assist with processing new group enrollments and policy changes Collect, review, and organize employer and employee documentation Submit enrollment materials to carriers and track status updates Ensure accuracy and completeness of all applications and paperwork Quoting & Proposal Assistance Assist with gathering information needed for small group quotes Coordinate with carriers to obtain and organize quote information Prepare proposal documents and supporting materials for agent review CRM & Data Management Maintain accurate records within our CRM Update policy details, effective dates, premium information, and client records Document communications and account activity thoroughly Renewal & Client Support Support the renewal process by organizing renewal documents and timelines Communicate with carriers and employer groups regarding pending items Assist with follow-up on outstanding documentation and policy changes Carrier & Team Coordination Serve as a support contact for carriers and internal team members Assist in resolving administrative and processing issues Maintain organized tracking systems and account files Qualifications Previous administrative or insurance industry experience preferred Strong organizational and multitasking skills Excellent attention to detail and accuracy Strong communication and customer service abilities Ability to manage deadlines and prioritize tasks effectively Proficiency with Microsoft Office and data entry systems Preferred Skills Experience working with health insurance or employee benefits Familiarity with enrollment and renewal processes Ability to work independently while supporting a collaborative team environment What We're Looking For The ideal candidate is dependable, proactive, and highly organized. This role is essential to keeping our small group operations running smoothly and supporting both our agents and clients through accurate and timely administrative support. Work Environment Office-based position Collaborative team environment Fast-paced workflow with multiple priorities and deadlines About Health Insurance Advisor Health Insurance Advisor is committed to and known for providing exceptional service and support through strong relationships, operational excellence, and knowledgeable guidance in the health insurance industry.