About Restoration 1 Restoration 1 has made it our mission to make a positive impact on our community beyond our profession through every interaction. We specialize in restoration and contents services for water, fire, mold, and biohazard losses. Our team is committed to high-quality solutions, professionalism, and customer satisfaction. We foster a positive, team-oriented work environment that emphasizes continuous education, goal-driven performance, and long-term professional growth. About the Role As our Project Administrator, you'll keep our jobs organized and moving by maintaining accurate job records and coordinating schedules, equipment, and vendors. You'll also be a first point of contact for clients and vendors, support our Operations and HR teams, and make sure everyone has the supplies, equipment, and documentation they need to deliver excellent service. We're looking for someone organized, detail-oriented, and able to stay calm and responsive during high-volume catastrophe (CAT) events. Duties Call clients to confirm the following day's job schedule Maintain data integrity in our job management and job documentation platforms Assist the Operations Manager and team with entering job notes during CAT surge periods Order dumpsters and rental equipment, and track their return or pickup Maintain vendor approval records and keep vendor information current Answer incoming calls promptly and professionally, directing calls or taking detailed messages Participate in the after-hours on-call phone rotation Support initial Accounts Receivable tasks and assist with Accounts Payable Partner with our Facilities Technician to order and maintain inventory, and track and order office supplies Maintain the company vehicle iPass/toll transponder tracker Assist with creating and updating company protocols and job descriptions, and format approved content into our standard template Prepare documents for candidate interviews and print and assemble first-day packets for new employees Take on ad hoc tasks as assigned by

Upper Management Required:

High school diploma or equivalent 1-3 years of administrative or office support experience Proficiency in Microsoft Office and Google Suite Excellent phone etiquette and customer service skills Strong organizational and problem-solving skills with close attention to data accuracy Ability to manage multiple priorities and stay calm during high-volume CAT events Strong written communication skills, including comfort formatting documents to a company style guide Ability to maintain confidentiality of sensitive HR and client information Ability to work independently and as part of a team Ability to lift 40+ lbs Valid driver's license or State ID Ability to pass a background check

Preferred:

Some college or equivalent work experience Knowledge of the restoration, construction, or insurance industry Experience with job management software Knowledge of the insurance claims process Compensation & Benefits Competitive hourly rate Company-provided training and education Growth opportunities within an expanding restoration company Paid time off: 40 hours annually, increasing with years of service 401(k) offered after 90 days for employees 21+ Health insurance with company contribution Dental, vision, and other ancillary benefits Restoration 1 is an equal opportunity employer.

Pay:

$23.00 - $28.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Health insurance Paid time off Professional development assistance

Work Location:

In person