Student/Counter Assistant 1 - Registrar

Student/Counter Assistant 1 - Registrar Bowling Green State University, United States about 10 hours ago

Location:

Campus, ILLINOIS Summary The purpose of the Registration and Records Office is to maintain student and course records. We maintain the academic records of the institution, schedule and register students for classes, process grades, provide transcripts, schedule space and times for classes, etc. Student workers in Registration and Records are key in supporting the department and our staff. We are focused on excellent customer service and student success! We are seeking qualified student workers to join our team! You MUST submit a Resume, Cover Letter, and Class Schedule with your Application to be considered.

Career Readiness Competencies:

Communication Critical Thinking Technology Essential Functions Answer registration related questions clearly and effectively in person and over the phone Serve as welcoming first point of contact and help direct Huntington Building visitors to the correct office/department they are seeking Clearly communicate instructions for the submission of various forms and requests Sort and distribute mail, documents and applications to appropriate staff members and areas Direct customers to appropriate staff members when needed. This includes transferring calls and providing accurate contact information such as phone numbers and email addresses within the Registrar's Office and other campus offices. Assist staff members with sorting, data entry, scanning, organizing, filing, creating documentation and perform research when needed. Other tasks, as assigned. Minimum Qualifications Excellent communication and customer service skills; both in person and over the phone Experience working with computers and learning new programs General knowledge of the BGSU campus Timely and accurate, fast learner, detail oriented Ability to perform tasks independently and assist with training new student employees Must have reliable transportation for communing to worksite. Campus shuttle currently does not stop at the Huntington Building worksite Reliability, punctuality and commitment to established work shifts Occasional light lifting Must understand and abide by Family Educational Rights and Privacy Act (FERPA) regulations Additional Information Students will report to the Registration Operations Coordinator Our office is open Monday through Friday, 8:00am-5:00pm and students must be available to work shifts within these hours through the summer. Evening and weekend hours are not available. We are located off the main campus of BGSU at the Huntington Building; 1851 N. Research Drive. Reliable transportation for commuting from campus/home to work is required. Campus Shuttles are not currently available for this site. Must be available to work May-August with possibility to continue working after summer You MUST submit a Resume, Cover Letter and Class Schedule, if enrolled for summer, with your application to be considered. Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic. EEOC Know Your Rights OCRC Know Your Rights In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to for a position with Bowling Green State University, please call 419-372-8421 or email ohrbgsu . BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: uscis.gov/i-9-central/form-i-9-acceptable-documents