Service Coordinator

Service and PM Coordinator Compressor Services Johnsburg, IL 60051 Full-Time | On-Site Monday-Friday | 7:30 AM-4:30

PM Pay:

$18.00-$24.00 per hour, based on experience Position Overview Compressor Services is looking for a dependable and organized Service Coordinator to support the daily operations of our Service Department. In this role, you will help coordinate communication between customers, service technicians, office staff, and vendors. You will assist with scheduling, service follow-up, parts coordination, documentation, and other administrative tasks that keep service work moving efficiently. This position is a good fit for someone who enjoys staying organized, helping solve problems, and working with a team in an active service environment. Prior compressed air experience is not required. Training will be provided on our equipment, systems, and procedures. Previous experience in service coordination, dispatching, customer service, office administration, or a similar role is preferred. Key Responsibilities Answer incoming phone calls and assist customers professionally and promptly. Help coordinate daily service schedules and communicate updates to customers and technicians. Monitor open service work orders and assist with follow-up visits, repairs, and scheduling needs. Communicate with field technicians regarding job status, parts needs, and open work. Assist with preparing Preventative Maintenance, repair, and Service Maintenance Agreement quotes. Follow up with customers regarding open quotes and recommended service work. Help identify, order, receive, pull, and track parts needed for service jobs. Maintain accurate electronic and physical service records. Review service documentation and help ensure completed work orders are processed accurately. Support administrative and billing-related workflows within the Service Department. Assist with incoming shipments and deliveries as needed. Follow established company and ISO quality procedures. Provide general support to the Service Department as needed. What We Are Looking For Previous experience in service coordination, dispatching, customer service, administrative support, or a related role is preferred. Strong organizational skills and the ability to manage multiple priorities. Clear and professional verbal and written communication. Attention to detail and accuracy. Dependable attendance and punctuality. Ability to follow through on assignments and keep others informed. Comfortable working in an active office environment where priorities may change throughout the day. Basic working knowledge of Microsoft Outlook, Excel, and Word. High school diploma or equivalent. Reliable transportation to our Johnsburg, Illinois office. Why Join Compressor Services? Consistent Monday through Friday schedule No evening or weekend shifts Stable, full-time position with an established local company Training provided on our equipment, systems, and industry Opportunity to develop experience in service operations, dispatching, parts, quoting, and customer support Team-oriented work environment where your role has a direct impact on customers and field technicians Schedule Monday through Friday 7:30 AM to 4:30 PM One-hour lunch Full-time In-person Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Life insurance Paid time off Retirement plan

Work Location:

In person at our Johnsburg, IL 60051 office

Pay:

$18.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person