Find & Apply For Office / Administrative Assistant Jobs in Johnsburg, Illinois

We're a Ricoh dealer dedicated to delivering top‑quality service, genuine parts, and unparalleled support to businesses of all sizes. With a strong local presence and a growing customer base, we're looking for a dependable, customer‑centric associate to join our team. Key Responsibilities Answer Incoming Calls

• Provide courteous, knowledgeable support for service inquiries, parts requests, and general product questions. Order Fulfillment
• Ship customer supplies via UPS, ensuring accurate packaging, labeling, and timely delivery. Inventory Management
• Track inbound and outbound parts and supplies, maintain stock levels, and reconcile discrepancies. Customer Interface
• Engage with customers on repair quotes, offering clear information, updates, and proactive service suggestions.

Work Schedule Monday-Thursday:

8 a.m.

• 4 p.

m. (in‑office)

Friday:

8 a.m.

• 3:30 p.

m. (remote work-from-home)

Who You Are Communication:

Excellent verbal and written English; friendly, professional, and solution‑focused.

Tech Savvy:

Comfortable using Windows PCs, email, spreadsheet software, and UPS shipping tools. Detail‑

Oriented:

Strong organizational skills, keen eye for inventory accuracy, and proactive in problem‑solving.

Team Player:

Willing to collaborate with sales, technical staff, and suppliers while maintaining independence during remote hours.

Pay:

$15.00

• $18.

00 per hour

Benefits:

Flexible schedule Health insurance Paid time off People with a criminal record are encouraged to apply

Location:

Johnsburg, IL 60051 (Preferred) Ability to

Commute:

Johnsburg, IL 60051 (Required)

Work Location:

In person