Responsibilities:

Manages external callers and visitors, as well as internal contacts at all levels of the organization, providing assistance and directing inquiries with professionalism and courtesy Performs various administrative tasks, such as coordinating meetings and conferences, maintaining sign-in documentation, and other tasks as assigned Efficiently manages Community financial operations including accounts receivable and accounts payable activities Manages resident billing procedures, ensuring compliance with collection policies and maintaining record-keeping standards Provides human resource support to the Executive Director including assisting with interviews, new hire processing, onboarding compliance, and orientation Oversees modifications in resident and employee statuses, ensuring all records are kept up-to-date, organized, and compliant with policy and regulation Engages with residents and families in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction

Qualifications:

High School graduate or GED equivalent Prior experience in Senior Living preferred Proficient understanding of HR functions, including onboarding and orientation Strong organizational and time-management abilities Displays readiness to mentor, motivate, and inspire team members Demonstrates exceptional interpersonal skills Experience with Microsoft Office, including Word, Excel, and Outlook Must demonstrate the ability to serve with love, compassion, and dignity

Benefits:

Advancement and professional growth opportunities Comprehensive medical, dental, and vision benefit packages EAP & wellness programs 401(k) with biweekly employer match

• Outside-In Employee Referral Program Intentional work-life balance supported with competitive Paid Time Off

• Self-service payroll & accuracy tools (Paycom) Benefits and eligibility may vary based on employment status (full-time/part-time)