TAP Administrative Clerk

Job Title:

TAP Lawn-care Administrative Clerk Reports to:

TAP Programs Administrative Specialist Employment Type:

[Full-time/Part-time]

Position Summary:

The TAP Lawn-care Administrative Clerk provides administrative support for the township's Home Assistance Program (TAP) Lawn-care services. This role involves processing service requests, maintaining records, coordinating with staff and vendors, and ensuring efficient communication between the department and residents.

Key Responsibilities:

Receive and process lawn-care service applications from residents. Maintain accurate records of service requests, schedules, and approvals. Coordinate with contractors and vendors to ensure timely lawn-care service delivery. Assist in preparing reports, invoices, and documentation for program oversight. Respond to resident inquiries and provide information regarding eligibility and services. Ensure compliance with township policies and procedures related to lawn-care services.

Qualifications & Skills:

High school diploma or equivalent required; administrative experience preferred. Strong organizational and communication skills, with the ability to manage multiple tasks and maintain accurate records. Proficiency in Microsoft Office Suite and data entry systems, demonstrating strong computer skills. Strong analytical skills with the ability to review information, identify discrepancies, and support reporting and program operations. Excellent customer service skills, including the ability to effectively respond to resident inquiries with professionalism, courtesy, and empathy. Ability to handle sensitive information with discretion and maintain confidentiality.