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Department of the Lottery

OFFICE COORDINATOR

Career Insights for Administrative Clerk / Coordinator

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$43,679 / year median in Illinois

-1% projected decline

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Job Description

at Department of the Lottery in Springfield, Illinois, United States Job Description Position Overview Do you love working with the public and making dreams come true? The Illinois Lottery is hiring an Office Coordinator to work in the Springfield Check Writing and Claims Office. The successful candidate will work in a fast-paced environment, pay close attention to detail, and provide excellent customer service to Lottery players. If you want to spend your day making people happy, the Illinois Lottery encourages you to apply for this position.   Essential Functions Under direction, as the Secretary of the Check Writing & Claims Section, performs a wide variety of complex, specialized office support functions. Prepares, verifies, enters, and edits instant, online, and eclaims, for payment to Lottery winners. Explains and interprets rules, regulations and procedures to winners, non-winners, and the public. Organizes and maintains filing system of all claim forms and general correspondence in electronic or hardcopy form. Answers incoming telephone calls from the public, financial institutions, Lottery winners and players, officials, Lottery retailers and others regarding lottery tickets, validations, and check writing activities applying knowledge of agency operations, or directs them to other professional staff if of a complex nature. Performs other duties as required or assigned which are reasonable within the scope of the duties enumerated above.   Minimum Qualifications Requires knowledge, skill, and mental development equivalent to two (2) years of secretarial/business college; OR Completion of high school and two (2) years of related office experience; OR two (2) years of independent business experience.   To view full details and how to apply, please login or create a Job Seeker account