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Jane Pauley Community Health Center, Inc.

Licensed Practical Nurse/Certified Medical Assistant

Career Insights for Administrative Clerk / Coordinator

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What they do

An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.

$41,263 / year median in Indiana

+1% projected growth

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Job Description

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day. At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status. Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters. Licensed Practical Nurse (LPN) Certified Medical Assistant (CMA)
Reports To:
Clinical Supervisor /
Practice Administrator Status:
Full-Time We are seeking a Licensed Practical Nurse (LPN) or Certified Medical Assistant to support our clinical care teams and contribute to high-quality healthcare delivery across our clinics. Job Summary The Licensed Practical Nurse/Certified Medical Assistant - provides direct patient care and supports the daily clinical operations of JPCHC. The LPN collaborates closely with providers and interdisciplinary care teams to perform patient assessments, administer medications, coordinate lab work, maintain accurate documentation, and help ensure efficient patient flow. This role plays an important part in advancing JPCHC's mission to deliver high-quality, patient-centered care while adhering to clinical standards, safety protocols, and regulatory requirements. Job Responsibilities (Include but are not limited to:) Perform patient assessments, obtain vital signs, and provide clinical interventions within scope of practice This position requires floating between JPCHC clinic locations to meet operational and patient care needs. Triage patients in person or by phone to determine appropriate care needs and next steps Support chronic disease management and population health initiatives through patient outreach, education, and care coordination Administer immunizations, medications, and treatments according to provider orders and clinical protocols Provide patient education related to medication adherence, chronic disease management, preventive care, and post-visit instructions Assist with patient flow management and collaborate with interdisciplinary teams to optimize clinic operations Document patient care accurately and timely in the Electronic Health Record (EHR) Coordinate follow-up care related to labs, imaging, referrals, and outside services Conduct routine screenings and point-of-care testing such as blood glucose, hemoglobin, and urine testing Support care gap closure initiatives including outreach for preventive visits, immunizations, and labs Participate in care team huddles and daily coordination meetings Precept and mentor new clinical support staff as part of onboarding and team development Participate in quality improvement initiatives, audits, and clinical training activities Adhere to infection control protocols, safety standards, and HIPAA regulations Maintain compliance with clinical, regulatory, and organizational policies Perform other duties as assigned by the clinical supervisor or practice manager Qualifications To perform this role successfully, candidates should demonstrate: Strong organizational skills with the ability to manage multiple priorities Critical thinking and sound clinical judgment Commitment to patient safety, teamwork, and quality outcomes Knowledge of the Indiana Nurse Practice Act Compassionate, professional, and nonjudgmental patient care approach Strong communication and interpersonal skills Proficiency with electronic health records and Microsoft Office applications Commitment to ongoing professional development and learning Education & Experience High school diploma or equivalent required Current, unrestricted Licensed Practical Nurse (LPN) license, or current certification as a medical assistant, in the State of Indiana required Minimum 1-2 years of clinical nursing or CMA experience required Experience in primary care, pediatrics, women's health, behavioral health, or community health strongly preferred Basic Life Support (BLS) certification required and must be maintained throughout employment Why You'll Love Working Here Purpose-driven work that directly impacts access to care across our communities Robust benefits package (medical, dental, vision) designed to support you and your family Generous PTO because we believe caring for others starts with caring for yourself 401(k) with employer contribution to help you plan for what's ahead Life and disability coverage for peace of mind Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!