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Dental Solutions of Columbus

Front Office Assistant

Entry-Level JobVerifiedNo experience needed

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$37,863 / year median in Indiana

+5% projected growth

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Job Description

Overview:
Dental Solutions of Columbus is seeking a friendly, organized, and patient-focused Front Office Assistant to join our growing team. This full-time position is ideal for someone who enjoys making a positive first impression, delivering exceptional customer service, and helping patients feel welcome from the moment they walk through our doors. Whether you're an experienced dental professional or a recent graduate looking to begin your career in healthcare administration, we'd love to hear from you! What You'll Do As the first point of contact for our patients, you'll play a key role in ensuring a smooth and positive patient experience by: Greeting and checking in patients with a warm, professional attitude Answering incoming phone calls and assisting patients with scheduling questions Managing patient appointments and maintaining accurate records Verifying patient information and insurance details Assisting with administrative and front office duties as needed Coordinating patient communications and appointment flow Providing outstanding customer service while supporting the clinical team Qualifications Preferred Experience Front office, administrative, or customer service experience Experience in a dental office is a plus Knowledge of dental insurance and Medicaid is highly recommended Experience with CareStack practice management software is preferred Skills & Attributes Excellent communication and interpersonal skills Strong organizational and multitasking abilities Attention to detail and accuracy Positive attitude and professional demeanor Passion for providing exceptional patient care Ability to thrive in a fast-paced environment Benefits & Perks Medical, dental, vision, and life insurance Up to 6 weeks of paid vacation Paid holidays 401(k) options Supportive and collaborative team environment Opportunity to grow your career in the dental field If you are a motivated individual who enjoys helping others and creating great patient experiences, we encourage you to apply to join the Dental Solutions of Columbus team. Apply today! INDHRFO02