Key Responsibilities:

Manage inbound client communication and provide exceptional service Coordinate appointment scheduling and follow-up processes Conduct proactive outreach to existing clients to improve retention and satisfaction Assist clients with service-related needs and documentation requests Maintain accurate CRM records and client files Support educational events, seminars, and office coordination Help create a seamless and professional client experience

Qualifications:

Required:

Strong organizational and multitasking skills Excellent phone and communication abilities Professional demeanor and attention to detail Ability to work independently and solve problems Comfortable learning software and CRM systems

Preferred:

Administrative, healthcare, insurance, or customer service experience Experience in retention, relationship management, or account support Bilingual English/Arabic preferred

Compensation & Growth:

Competitive compensation based on experience Opportunity for advancement in a growing organization Supportive team environment Long-term career opportunity

Ideal Candidate:

You are proactive, highly organized, detail-oriented, and genuinely enjoy helping people. You follow through, communicate well, and take pride in creating excellent client experiences.

To Apply:

Please send your resume and a brief introduction explaining why you believe you would be a strong fit for this role.

Pay:

Up to $40,000.00 per year

Language:

Arabic (Required)

License/Certification:

Health Insurance License (Preferred)

Work Location:

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