Job Cost Coordinator Terracon - 3.2 Olathe, KS Job Details 1 hour ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Life insurance Qualifications Customer communication Spreadsheets Financial issue resolution High school diploma or GED Driver's License Internal employee customer service Productivity software Data accuracy checks Invoice dispute resolution Quality data entry

Full Job Description General Responsibilities:

Performs a variety of job cost activities including entering, reviewing, processing, auditing, and reporting information. Understands the system and brings issues to the attention of the Supervisor for assistance and further evaluation. Also responsible for providing customer service to employees, office staff and management for subject matter related items.

Essential Roles and Responsibilities:

Responsible for the timecard processing for assigned divisions and for reviewing/ balancing the company reports. Work with the payroll department on investigating escalated timecard problems and on adjustments. Responsible for sending e-mails to employees and supervisors for timecard that are missing signatures and/or approvals. Responsible for entering misc. charges, project transfers, and timecard adjustments. Provide day to day assistance to offices regarding timecard processing and job cost questions. Responsible for other general duties including, but not limited to, verifying and coding agency invoices. Responsible for assisting employees who call the application support helpdesk. Answer all customer inquiries from the Job Cost email inbox and response and resolve within 2 business days. Provide exceptional service to employees, office staff, and management regarding job cost-related inquiries. Work with IT and direct supervisor on resolution for processing problems and report issues with minimal guidance on resolution. Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management. Be responsible for maintaining quality standards on all projects. Perform other duties as assigned.

Requirements:

High School diploma or equivalent. Minimum 2 years' related experience. Proficiency in spreadsheet programs like Microsoft Excel, and the ability to adapt to new financial technologies. Strong accuracy with data entry. Excellent verbal and written communication. Ability to employ deductive reasoning and critical thinking skills to resolve discrepancies and improve processes. Strong customer service skills to address billing issues and maintain positive relationships with clients. Intermediate Excel and Microsoft Office. The ability to foster and grow relationships. Ability to be a forward thinker. Ability to prioritize and manage multiple responsibilities efficiently. A valid driver's license with acceptable violation history may be required. About Us Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 8,000 curious minds focused on solving engineering and technical challenges from more than 200 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon was recognized as the #1 firm in Asbestos and Lead Abatement. Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. About the Team Our Corporate Services team, based at Terracon's Olathe, Kansas headquarters, supports our 180+ offices nationwide. We partner with our offices' employees and clients to provide innovative solutions, built on a foundation of excellent client experience and employee ownership. Our Corporate Services comprise expert teams in Accounting and Finance, Executive Services, Information Technology, Legal, Marketing and Communications, People, Procurement, and Safety, working side-by-side with our offices to help meet their needs and meet our clients' goals. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.