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LH
Lifepoint Health Careers
Clerk, Physician Services
Entry-Level JobVerifiedNo experience needed
Career Insights for Front Office Assistant
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Based on Kentucky data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$36,583 / year median in Kentucky
+4% projected growth
Job Description
Your experience matters Meadowview Physician Practices is part of Lifepoint Health , a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Physician Services Clerk our team, you're embracing a vital mission dedicated to making communities healthier ® . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Why join us Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants And much more... What We're Looking For The Physician Services Clerk provides quality customer service to patients and performs those functions delegated and assigned by the Office Manager. How you'll contribute Carry out front office activities in a kind and courteous manner and is helpful to customers and their families Notify office manager of customer complaints in a timely manner Gather appropriate demographic information on each customer and update the practice management system Notify customers of long waits and offers alternatives Ensure effective telephone communication and documents messages Coordinate all EMR/medical record activities Collect and post payments and ensure safety and security of all monies Schedule patients and coordinates appointment scheduler activities to facilitate efficient patient flow Perform insurance eligibility verification and obtain prior authorization as needed Research patient ledger in effort to educate patient on balances due and collect payment for services rendered Perform appointment confirmation telephone calls Complete required in-services Participate in the development and implementation of patient satisfaction improvements Make referrals to other medical care team members when needed