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UK
UK King’s Daughters Medical Center
Patient Clerical Assistant I
Entry-Level JobVerifiedNo experience needed
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Kentucky data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$42,605 / year median in Kentucky
-1% projected decline
Job Description
At UK King's Daughters, we're not just a healthcare facility — we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.
Job Description :
Job Summary Responsible for supporting patient care delivery by processing physician orders, maintaining patient records, and managing patient information. Coordinates communication among patients, visitors, and healthcare teams to ensure efficient operations. Provides clerical services, organizes documentation, and assists with unit workflow. Ensures accurate recordkeeping and timely response to requests using various communication methods. Delivers excellent customer service to enhance the patient and staff experience. Essential Functions- Utilizes and maintains essential equipment and systems to support patient care and movement.
- Initiates, organizes, and maintains patient charts, forms, and medical records according to established guidelines.
- Facilitates accurate and timely admissions, transfers, and discharges by following departmental standards and protocols.
- Provides telephone coverage, routes calls, answers inquiries, and communicates information to patients, families, staff, and physicians in a professional manner.
- Acts as a liaison between physicians, nurses, interdisciplinary departments, and external facilities to coordinate patient care.
- Maintains confidentiality and follows HIPAA guidelines, reporting any violations as required.
- Ensures compliance with hospital protocols, infection control, safety standards, and completes required annual training and competencies.
- Orders, stocks, and maintains office and unit supplies to ensure efficient operations.
- Assists with orientation and training of new staff and accepts reassignments as needed.
- Performs other duties as assigned.