Service Support Administrator

About TFG Total Foodservice Group (TFG) is a dedicated team of experts from various industry backgrounds, focused on providing top-notch customer service for companies in the foodservice industry. We offer high-quality foodservice equipment, readily available parts, and a global service network to support our clients' success. Guided by our core values—People First. Forward Thinking. Whatever It Takes.—we are dedicated to excellence in service, sales, and fostering a company culture that puts people at the heart of everything we do. We are seeking a dependable, organized, and operations-focused Service Support Administrator to support our service leadership team. In this role, you will coordinate travel arrangements, assist with training logistics, maintain fleet records and vehicle maintenance logs, and provide administrative support that helps keep daily operations running smoothly. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced environment. Your Objectives Provide clear and professional communication across departments Coordinate travel arrangements for service technicians, including flights, hotels, and transportation Assist with scheduling and logistics for technician training and certifications Maintain accurate fleet records, including vehicle assignments and maintenance tracking Perform general administrative support tasks such as scheduling, document management, and record updates Work closely with service managers and technicians to support efficient operations Learn and utilize company systems, including cloud-based scheduling tools and Google Workspace Qualifications Excellent verbal and written communication skills Strong organizational skills with attention to detail Ability to manage multiple priorities in a fast-paced environment Experience with Google Sheets and scheduling software preferred Able to work independently while collaborating effectively with others Comfortable adapting to shifting priorities Previous experience in customer service, travel coordination, fleet coordination, or administrative roles where multitasking was essential Reliable transportation and consistent punctuality (Monday-Friday) Ability to type 45+ WPM Requirements High school diploma or equivalent At least 1 year of administrative experience Knowledge of foodservice equipment or related industries is a plus Why Join TFG? ✔ People-first culture

• We recognize talent, encourage growth, and foster a supportive environment ✔ Competitive benefits
• Health, dental, vision, life insurance, paid time off, employer-contributed retirement plan, and referral program ✔ Paid training & career growth
• We invest in your development and long-term success TFG is an Equal Opportunity Employer