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RH
Robert Half
Workflow Coordinator
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Massachusetts data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$50,744 / year median in Massachusetts
+5% projected growth
Job Description
Description We are looking for an experienced Workflow Coordinator to support daily front-of-house operations in a detail-oriented office setting. This is a Long-term Contract position that combines reception coverage with meeting and office support in a client-facing environment where service quality and attention to detail matter. The person in this role will help create a welcoming experience for visitors and employees while partnering closely with office leadership and adapting to evolving day-to-day needs.
Responsibilities:
- Welcome visitors and employees at the front desk, answer a multi-line phone system, and ensure a welcoming first impression at all times.
- Prepare conference rooms for meetings by arranging materials, checking room readiness, and coordinating setup details before guests arrive.
- Support meeting logistics by organizing supplies, placing refreshments or catered items, and confirming spaces are presentation-ready.
- Assist with document handling tasks such as scanning, printing, and related copy support using common office equipment.
- Monitor shared office areas and help maintain a high-service workplace experience without performing facilities or furniture-moving duties.
- Work closely with the Office Administrator to learn local procedures, strengthen service delivery, and provide dependable day-to-day support.
- Adjust to occasional early-morning meeting or deposition setup needs with advance notice, while maintaining regular Monday through Friday coverage.
- Contribute to a flexible support model as office needs develop, including receiving remote direction and training from management when needed. Requirements
- Prior experience in a receptionist, front desk, or similar client-facing office support role is preferred.
- Strong customer service skills and confidence interacting with visitors and internal teams in a corporate setting.
- Ability to work effectively in an office environment that emphasizes high-touch service and attention to presentation.
- Basic familiarity with office technology, including printers, scanners, and multifunction devices; experience with Xerox or HP equipment is a plus.
- Comfortable handling document scanning, mailroom-related support, and general administrative coordination.
- Strong communication, organization, and time-management skills with the ability to manage multiple priorities calmly.
- Dependable attendance and willingness to follow a business casual dress standard appropriate for the workplace.