A well-established and growing industrial equipment company in the Chelmsford area is looking to add a Receptionist to their team on a temp-to-hire basis. This is an excellent opportunity for someone who wants to grow with a company long term. This person will be the first point of contact for customers, technicians, vendors, and visitors, so we're looking for someone who is naturally friendly, professional, and comfortable communicating with all different types of people. The Receptionist will work closely with the Service Department and HR team and will also assist with a variety of administrative and office coordination responsibilities. This is a hands-on environment where someone who is personable, dependable, organized, and willing to jump in wherever needed will do well. Responsibilities Answer incoming calls promptly and professionally and direct callers to the appropriate department or employee Triage calls, determine urgency, and accurately take and relay messages Provide general information to customers and callers while maintaining a professional and helpful demeanor Greet visitors, customers, vendors, and technicians and create a welcoming experience Maintain familiarity with company departments, employees, and operations to efficiently assist callers Handle information and communications with discretion and professionalism Provide administrative and office support, including data entry, departmental assistance, and special projects Assist with employee engagement initiatives, events, and company activities Help coordinate employee events and programs that support a positive workplace culture Assist with general office duties and other responsibilities as needed Qualifications 1-3 years of receptionist, front desk, office, or administrative experience preferred; internship experience will also be considered Previous experience answering a high volume of phone calls in a professional setting Excellent verbal and written communication skills Friendly, approachable, and professional personality Comfortable interacting with customers, technicians, employees, and leadership Ability to remain calm and professional when dealing with difficult or frustrated callers Strong organizational and attention-to-detail skills Strong computer skills, including Microsoft Word, Excel, and Outlook Self-motivated and able to take initiative High school diploma required; college degree preferred Someone who is looking for an opportunity to grow with a company and become a long-term member of the team What We're Looking For The ideal candidate is someone who genuinely enjoys working with people and takes pride in creating a positive first impression. This is a collaborative, in-person environment, so being comfortable working closely with a service team and jumping in to help with administrative needs is important. The right person will be friendly and polished but also down-to-earth, resilient, and willing to get involved. #RJADM45

Pay:

$22.00 - $26.00 per hour

Work Location:

In person