Administrative Assistant

We are seeking a motivated and detail-oriented Administrative Assistant to join our team. This vital role provides essential administrative support within a busy office environment, ensuring smooth daily operations and excellent customer service. This position reports to the Office Manager and works closely with the administrative and finance teams to support daily operations for a multi-franchise operation. Primary Responsibilities Answer phones and provide exceptional customer service. Coordinate schedules to optimize work efficiency and balanced job scheduling. Manage the Job Board to keep staff updated on daily schedules and job statuses. Accurately collect and record customer contact information, loss details, and insurance information during initial intake calls. Oversee job file documentation, communications, and subcontractor activities. Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing. Bill customers for services, process payments, and help with accounts receivable. Perform other job duties as assigned Qualifications 2+ years of experience in administrative, office coordination, or client service role. Proficiency with Microsoft Office. Ability to prioritize tasks, meet deadlines, and follow instructions with strong attention to detail. Professional, service-oriented approach with strong communication skills, discretion, and a commitment to teamwork.

Job Type:

Full-time Pay:

$27.00 - $32.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Work Location:

In person