Clerk IV, Mathematics (10-Months) - Worcester State University Worcester State University - 4.0 Worcester, MA Job Details Full-time $42,381.02 a year 23 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Life insurance Qualifications Customer communication Employee relationship building English Clerical experience Grammar Experience Physical document handling File organization

Full Job Description Location:

Worcester, MA Category:

Staff Job Type:

Full-time Non-Exempt Posted On:

Mon Aug 24 2026

Job Description:

OFFICIAL TITLE

Clerk IV, Mathematics (10-Months)

SUPERVISION RECEIVED

Department Chair

SUPERVISION EXERCISED

May supervise student employees, as assigned

General Statement of Duties:

The Clerk IV serves as the primary point of contact and clerical support for the Mathematics Department.

Responsibilities:

(E) = Essential (E) Responsible for exceptional front-line customer service; greeting guests, answering telephones, and responding to inquiries related to the department, in accordance with established procedures. (E) Prepares correspondence to include letters, memos, emails, and newsletters for the department. (E) Files materials in accordance with the prescribed classification system, converting print files to electronic files where applicable; ensures all files are accessible and accurate. (E) Performs data entry tasks to include inputting data into Colleague, as well as pulling data from databases for reporting purposes. (E) Assists department chairs with tasks including communications and budget management. (E) Prepares requisitions and purchase orders for procurement purposes, coordinates with department faculty on maintaining a spreadsheet of annual department purchases. (E) Receives and distributes incoming mail. (E) Proofreads typed materials for accuracy and completeness. (E) Assists with event planning to include reserving rooms, ordering food, and other relevant tasks. (E) Orders and maintains office supplies, keeps the department well-stocked and organized. (E) Maintains records of faculty attendance and submits to payroll. (E) Assists students with pre-registration information and advisor assignments. (E) Stays up-to-date on training university systems such as Colleague, Blackboard/Web Advisor, Google suite, Zoom, and website management. (E) Maintains information on, and communication with, departmental advisory boards. (E) Maintains listings and information on external organizations, companies and agencies that provide student internships, research opportunities or support for department activities. (E) Maintains a database of alumni with contact information. (E) Maintains departmental calendars in electronic format and coordinates schedules for meetings, appointments, presentations, etc. (E) Provides clerical support and assistance for the WSU Math Center and for math placement testing. (E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students. (E) Responsible for contributing to the WSU Strategic Plan. (E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives. Performs other duties as assigned within the Clerk IV classification Classification specifications are available at http://www.mass.edu/foradmin/humanresources/classspecshrd.asp

Job Requirements:

Required Qualifications:

At least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.

• II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.
• III. A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required experience.
• IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required experience.
• Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

NOTE:

Educational substitutions will only be permitted for a maximum of two years of the required experience. Knowledge of the English language including spelling, word meaning, and word usage. Ability to understand and apply the laws, rules, policies and procedures governing assigned unit activities Ability to read, write, and comprehend the English language. Ability to use proper grammar, punctuation, and spelling. Ability to follow written and oral instructions. Ability to assemble items of information in accordance with established procedures. Ability to work accurately with names, numbers, codes and/or symbols. Ability to file materials in accordance with standard filing procedures. Ability to maintain accurate records. Ability to communicate effectively in oral expression. Ability to establish and maintain harmonious working relationships with others. Ability to deal tactfully with others.

Preferred Qualifications:

Strong Microsoft Office skills, including Word, Excel, PowerPoint and Access. Familiarity with Google suite of apps; Gmail, Drive, Calendar, etc. Familiarity with using Zoom, Colleague, Blackboard, WebAdvisor, and Perceptive Content. Ability to manage multiple priorities simultaneously and adhere to deadlines. Experience working in a higher education setting. Strong organizational skills. Ability to learn the placement exam process and codes.

Additional Information:

Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community. Here at Worcester State University, it is strongly recommended that all employees be vaccinated against

COVID-19

before they begin employment. This is a grade 13, non-exempt, full-time (10 month, 37.5 hours/week), benefited AFSCME position. This position will have a 9-week, unpaid non-service period from June- August. The bi-weekly salary is $1,971.21 (annual salary is $42,381.02). The work schedule is Monday through Friday, 8:00am- 4:00pm (fully in-person). Worcester State University offers a competitive benefits package that includes: a choice of 8 different pre-taxed, health insurance plan options pension and supplemental plan retirement options life insurance up to 8x the annual salary long-term disability coverage dental insurance 10 vacation days accrued per year 15 sick days accrued per year 5 personal days per year paid holidays Free on-campus gym access. tuition remission for self, spouse, and dependent children and more... We are an equal opportunity/Affirmative Action Employer. M/F/D/V. Members of traditionally underrepresented groups are strongly encouraged to apply.