Service Coordinator

Service Coordinator Axxiom Elevators Bladensburg, MD Job Details Full-time 14 hours ago Qualifications Customer communication Full Job Description Company Description Axxiom Elevator specializes in the service, modernization, and repair of elevators, escalators, and moving walkways. Committed to the highest levels of customer satisfaction, Axxiom Elevator focuses on ensuring safe and reliable vertical transportation equipment for its clients. Known for delivering quality results, the company prioritizes efficiency and safety in every service provided. At Axxiom Elevator, our team makes a positive impact in ensuring seamless mobility for people and businesses. Job Summary The Service Coordinator manages and schedules service requests, ensuring timely communication between customers, technicians, and internal departments. This role maintains service records, tracks job progress, and supports overall customer satisfaction through efficient coordination and follow-up.

Key Responsibilities:

Schedule and manage service requests or appointments Act as a liaison between customers, technicians, and internal teams Track job progress, maintain service records, and follow up on issues Provide timely communication to ensure customer satisfaction Assist with reporting and process improvements for service operations