Business Support Associate

Position Type:

Full-Time Schedule:

Monday-Friday, 8:00 AM - 4:30 PM Occasional Saturday availability required Compensation $18.00-$23.00 per hour, based on experience and qualifications. Position Summary We are seeking a compassionate, organized, and professional Business Support Associate to provide administrative and customer service support for cemetery operations. This role assists families, visitors, and staff while ensuring accurate recordkeeping and smooth day-to-day office functions. Key Responsibilities Greet and assist families, visitors, and vendors in a courteous and respectful manner Answer phone calls, emails, and general inquiries Maintain burial records, contracts, permits, and other documentation Schedule services, interments, and appointments Process payments, invoices, and basic financial transactions Coordinate with grounds and operations staff to support daily activities Prepare correspondence, reports, and filing systems Ensure office organization and confidentiality of sensitive information Provide support during services or special events as needed Qualifications High school diploma or equivalent (required) Previous administrative, customer service, or office support experience (required) Strong communication and interpersonal skills Proficiency in Microsoft Office and Quickbooks (preferred) Excellent organizational skills and attention to detail Ability to handle sensitive situations with professionalism and empathy Reliable attendance and ability to work occasional Saturdays Preferred Qualities Experience in funeral, cemetery, healthcare, or service-related environments Ability to multitask in a fast-paced setting Compassionate and team-oriented attitude

Job Type:

Full-time Pay:

$18.00 - $23.00 per hour

Benefits:

401(k) Health insurance Paid time off

Education:

Associate (Preferred)

Experience:

Microsoft Office:

2 years (Required)

Customer Service:

2 years (Required)

QuickBooks:

2 years (Required)

Work Location:

In person