What You'll Do:

Greet and assist patients and clients both in person and over the phone Schedule appointments and verify insurance information accurately Maintain patient demographics and update records in the system Address patient questions or refer them to appropriate personnel when needed Keep patients informed about scheduling delays or changes Maintain confidentiality and compliance with all healthcare regulations Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms

Qualifications:

Education:

High school diploma or equivalent required

Experience:

Previous experience in a medical office setting and computer use preferred

Skills:

Strong communication and customer service skills Ability to prioritize and multitask in a busy environment Proficiency in maintaining confidential patient information Basic office equipment and computer literacy Strong communication and customer service skills Ability to prioritize and multitask in a busy environment Proficiency in maintaining confidential patient information Basic office equipment and computer literacy

You'll Thrive Here If You:

Enjoy helping patients and keeping busy throughout the day Are comfortable working with electronic health records and scheduling systems Take pride in creating an organized, welcoming office environment Can adapt quickly to changing priorities and urgent requests Caring for our Team We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date . Life Insurance & Disability Coverage Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind. Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance. 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals. Education Assistance & Tuition Reimbursement Support for your continued learning and career growth . Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses. Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay . Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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