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BEAUPRE FUELS
Service Coordinator
Career Insights for Administrative Clerk / Coordinator
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Scorecard
Based on Maine data
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What they do
An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
$49,497 / year median in Maine
-4% projected decline
Job Description
Job Overview We are seeking a dynamic and highly organized Service Coordinator to join our team! In this vital role, you will serve as the central point of contact for dispatching service work and processing Duties Coordinate and schedule service work for customers . Manage multi-line phone systems and handle high-volume calls with professionalism, demonstrating exceptional phone etiquette. Dispatch service technicians Maintain accurate data entry for jobs to be scheduled and completion of jobs. Communicate effectively with customers, drivers, vendors, and internal teams via phone calls, emails, and internal communication to provide updates and resolve issues promptly. Support supply chain operations for a small office environment. Assist in the analysis of small office projects for process improvements and cost efficiencies. Oversee shipping & receiving activities while maintaining organized records Oversee & manage website Experience Phone etiquette experience Customer service experience Microsoft Excel, Word a MUST Excellent communication skills with proficiency in phone call management, data entry, typing accuracy.