Job File Coordinator

Benefits:

401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance SERVPRO of Southern York County is hiring a Job File Coordinator! Already know how to keep jobs moving, paperwork tight, and customers in the loop? This role was built for you. We're looking for a Job File Coordinator who thrives in a fast-paced environment managing multiple jobs, keeping documentation airtight, and ensuring clear communication between customers, production teams, and office staff. If you've worked in a similar role before, you'll feel right at home—and have room to grow. Benefits Competitive compensation 401(k) with employer match Health, dental, and vision insurance available Paid training Career progression opportunities Professional development …and more! What You'll Be Doing Serve as the main point of contact for customers, maintaining clear and professional communication throughout each project Monitor incoming leads from conversion through active job status, completion, and invoicing Oversee daily job progress, including Drybook, job status updates, audits, and work-in-progress tracking Maintain an accurate Work-in-Progress (WIP) board for all active jobs Communicate daily with Production crews to ensure all required documentation is captured on-site at the point of service Create and review estimates based on scope, photos, and field documentation Review and validate all job file documentation for accuracy, completeness, and compliance with program requirements Perform internal audits to ensure all work performed is properly documented and invoiced Review timestamps and data points to ensure accurate reporting and KPMs Complete all job close-out activities, including coordinating with accounting for proper invoicing Work closely with Project Managers and other departments to keep projects moving efficiently Assist other departments as needed What Makes You a Great Fit Experience as a Job File Coordinator or in a similar administrative/estimating role is a strong plus Highly organized with strong attention to detail Ability to multitask and manage multiple jobs at once in a fast-paced environment Strong customer service and communication skills Comfortable using computers and learning new systems quickly Experience in restoration, construction, or insurance industry is a plus Education & Experience Requirements High school diploma or GED required Previous office or job file coordinator experience preferred Strong administrative, organizational, and communication skills Proficiency with digital tools and job management systems Work Environment & Schedule This is a largely sedentary role in a fast-paced office environment where organization and follow-through are key. Some filing is required, including lifting files, opening cabinets, and occasional bending or standing. This is a full-time position with hours typically between 8:00 a.m. and 5:00 p.m., Monday-Friday . Some flexibility and occasional extended hours may be required based on business needs. Employment is contingent on successfully completing a background check, subject to applicable law. If you take pride in clean files, smooth workflows, and keeping projects on track—we want to hear from you! Each SERVPRO® Franchise is independently owned and operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. Job File Coordinator 3.2 3.2 out of 5 stars 236 River Street, Springvale, ME 04083 $25

• $30 an hour
• Full-time SERVPRO of Southern York County 3,429 reviews $25
• $30 an hour

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Full-time Benefits:

401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance SERVPRO of Southern York County is hiring a Job File Coordinator! Already know how to keep jobs moving, paperwork tight, and customers in the loop? This role was built for you. We're looking for a Job File Coordinator who thrives in a fast-paced environment managing multiple jobs, keeping documentation airtight, and ensuring clear communication between customers, production teams, and office staff. If you've worked in a similar role before, you'll feel right at home—and have room to grow. Benefits Competitive compensation 401(k) with employer match Health, dental, and vision insurance available Paid training Career progression opportunities Professional development …and more! What You'll Be Doing Serve as the main point of contact for customers, maintaining clear and professional communication throughout each project Monitor incoming leads from conversion through active job status, completion, and invoicing Oversee daily job progress, including Drybook, job status updates, audits, and work-in-progress tracking Maintain an accurate Work-in-Progress (WIP) board for all active jobs Communicate daily with Production crews to ensure all required documentation is captured on-site at the point of service Create and review estimates based on scope, photos, and field documentation Review and validate all job file documentation for accuracy, completeness, and compliance with program requirements Perform internal audits to ensure all work performed is properly documented and invoiced Review timestamps and data points to ensure accurate reporting and KPMs Complete all job close-out activities, including coordinating with accounting for proper invoicing Work closely with Project Managers and other departments to keep projects moving efficiently Assist other departments as needed What Makes You a Great Fit Experience as a Job File Coordinator or in a similar administrative/estimating role is a strong plus Highly organized with strong attention to detail Ability to multitask and manage multiple jobs at once in a fast-paced environment Strong customer service and communication skills Comfortable using computers and learning new systems quickly Experience in restoration, construction, or insurance industry is a plus Education & Experience Requirements High school diploma or GED required Previous office or job file coordinator experience preferred Strong administrative, organizational, and communication skills Proficiency with digital tools and job management systems Work Environment & Schedule This is a largely sedentary role in a fast-paced office environment where organization and follow-through are key. Some filing is required, including lifting files, opening cabinets, and occasional bending or standing. This is a full-time position with hours typically between 8:00 a.m. and 5:00 p.m., Monday-Friday . Some flexibility and occasional extended hours may be required based on business needs. Employment is contingent on successfully completing a background check, subject to applicable law. If you take pride in clean files, smooth workflows, and keeping projects on track—we want to hear from you! Each SERVPRO® Franchise is independently owned and operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.