Front Office Experience Coordinator

Front Office Experience Coordinator Scarborough, Maine | Smilestry — Dentistry Reimagined Do you want to be part of something truly different? At Smilestry , we're not building just another dental office, we're creating a modern, elevated experience where patients feel seen, cared for, and inspired to invest in their health. We're looking for a Front Office Experience Coordinator who is warm, organized, and genuinely loves people. You'll be one of the first impressions of our brand—the energy, the tone, the feeling patients carry with them. This is not a typical front desk role. This is about creating an experience. If you're someone who: ✔ Brings positive energy every day ✔ Loves creating amazing patient experiences ✔ Takes ownership and initiative ✔ Wants to grow with a modern, forward-thinking practice —we want to meet you.

What makes this different:

Brand new, luxury-designed office with a calming, modern aesthetic Digital-first workflow (efficient, streamlined, no chaos energy) A team culture rooted in respect, growth, and positivity A space where your ideas are heard and implemented What you'll do: Welcome patients and create a seamless, elevated check-in experience Coordinate scheduling with intention and flow Handle insurance verification, submissions, and patient communication Support the team wherever needed - this is a collaborative environment Perks & Benefits — The Smilestry Standard At Smilestry, we've designed an environment where our team feels supported, inspired, and proud of where they work. Lifestyle & Wellbeing Paid holidays (Thanksgiving, Christmas, New Year's, and more) Wellness stipend to support your physical & mental health A calm, beautifully designed workspace that doesn't feel clinical Tuesday to Friday Work-week. No weekends Growth & Development Paid training prior to opening + continued mentorship Continuing education opportunities Exposure to modern techniques and digital dentistry Clear path for growth as the practice expands Elevated Work Experience Uniform allowance or curated scrubs to match our aesthetic Streamlined systems and workflows (no chaos, no guesswork) State-of-the-art technology and fully digital environment A role where your input is valued and implemented Culture & Recognition Positive, drama-free team culture (non-negotiable) Open-door leadership and transparent communication A team that genuinely enjoys working together Performance-based bonuses tied to team success Quarterly team lunches or curated experiences What This Really Means You're not stepping into a typical office. You're joining a team that values intention, growth, and how work feels —every single day. You'll thrive here if you: Have at least 1 year of dental front office experience Understand insurance + scheduling systems Are proactive, organized, and detail-oriented Have strong communication and emotional intelligence Want to grow with a brand—not just work a job If you're looking for something inspiring, intentional, and truly different—we'd love to meet you.

Follow our journey:

@smilestrydental

Pay:

$18.00 - $20.00 per hour

Experience:

Dental Front Desk :

1 year (Preferred)

Work Location:

In person