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BR
Big Rapids Counseling
Administrative Assistant
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on Michigan data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$42,471 / year median in Michigan
-11% projected decline
Job Description
Administrative Assistant - Counseling Practice (Big Rapids) We are a small, welcoming counseling practice in Big Rapids looking for a dependable Administrative Assistant to work in our office who enjoys working with people and being part of a supportive team. This role is a great fit for someone who is friendly, organized, detail-oriented, and comfortable juggling a variety of tasks in a calm, professional manner. If you take pride in helping others, communicate well, and enjoy keeping things running smoothly behind the scenes, we'd love to hear from you! What You'll Do Greet clients warmly and collect copays Answer and respond to phone calls, texts, emails, and faxes Communicate with therapists about scheduling or client-related needs Schedule and reschedule appointments Set up new clients in our electronic health record (SimplePractice) Provide and assist with intake paperwork when needed Verify insurance benefits and update records Submit insurance claims and investigate denied claims Process monthly reports Create and mail no-show or late-cancellation letters Create, update, and organize office forms and documents Maintain and update client charts, scan documents into records Restock snacks, drinks, and office supplies Help keep the office tidy and welcoming Assist with other tasks as needed (printing, organizing, laminating, etc.) What We're Looking For Friendly, outgoing, and professional A team player who works well with others Strong customer service skills (in person, in writing, and on the phone) Excellent written and verbal communication skills Strong computer and data entry skills (We use Google Workspace, Microsoft Office, PDFs, and SimplePractice) Able to work independently and stay organized Detail-oriented with strong multitasking skills Calm, patient, and open-minded Comfortable working with people from all backgrounds Commitment to confidentiality High school diploma or GED Preferred (but not required) Associate's degree or two years of college Basic understanding of health insurance and insurance claims Familiarity with coordination of benefits Two years of experience working in a healthcare practice Knowledge of HIPAA Ability to communicate in Spanish Pay & Schedule Starting pay: $20 per hour (with pay increases as responsibilities are mastered) Part-time - 20 hours per week Payroll is processed weekly Tentative starting schedule: Monday-Thursday, 2:30 pm-7:30 pm No work on weekends or major holidays One week of paid vacation after 6 months Next Steps If you're looking for a meaningful role in a supportive environment where your work truly makes a difference, please apply! If we are interested in hiring you, we will reach out to schedule an in-person interview at our office in Big Rapids. You can call our office at (231) 580-8482 if you have any questions about this position.