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AI
American Inn Hotel
Front Desk Staff
Career Insights for Front Office Assistant
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Based on Michigan data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$37,610 / year median in Michigan
+5% projected growth
Job Description
Job Summary We are seeking a dynamic and personable Experienced Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, front office operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energy and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions. Duties Greet visitors, clients, and vendors warmly and professionally, ensuring a positive experience from the moment they arrive Answer multi-line phone systems promptly, using proper phone etiquette to direct calls Handle incoming and outgoing correspondence via email, mail, and courier services with accuracy and attention to detail Perform data entry, filing, and document proofreading to support administrative operations Maintain office supplies inventory and place orders as needed to ensure smooth workflow Assist with clerical duties such as word processing, creating reports, and managing client communication Organize and manage office files both physically and digitally using Google Workspace tools like Drive and Docs Provide customer support by addressing inquiries promptly and professionally Skills Proven office management experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Excellent computer literacy including data entry, typing accuracy, and familiarity with multi-line phone systems Strong customer service skills with a professional phone reception manner and excellent phone etiquette Experience in clerical tasks such as filing, proofreading, and document preparation Knowledge of Visual Matrix Effective time management skills to prioritize tasks efficiently in a fast-paced environment Previous personal assistant or administrative experience is advantageous for supporting executive needs Ability to communicate clearly with clients and team members while maintaining confidentiality Join us as a Front Desk Staff member to be the friendly face that keeps our office running smoothly! Your enthusiasm for organization combined with your dedication to excellent customer service will make a meaningful impact every day. We value proactive individuals who thrive in busy environments and are eager to grow their administrative expertise.