Business Assistant Premier Dentist Partners - 5.0 Burnsville, MN Job Details Full-time $22 - $25 an hour 18 hours ago Benefits Commuter assistance AD&D insurance Paid holidays Disability insurance Health insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance Pet insurance Qualifications Office supply management Collaborate with healthcare professionals Customer follow-ups In-person patient registration Phone inquiries Patient scheduling systems Health insurance co-pays Patient question and concern management Patient flow optimization Dental care patient counseling Phone communication Payment processing Dental receptionist Maintaining patient confidentiality Healthcare Administration Greeting customers Health insurance customer support Practice management software Dental insurance Medical billing and coding coordination with healthcare providers Patient demographics Greeting dental patients High school diploma or GED Medical administrative support Financial records management Office supply ordering Health information regulatory compliance Health record tracking Cost estimate preparation

Stocking Full Job Description Overview:

As a Business Assistant, you will play a pivotal role in the smooth and efficient functioning of the dental practice's administrative and business operations. This position involves managing front-office activities, coordinating patient interactions, and supporting the overall success of the dental office through excellent organizational and communication skills.

Responsibilities:

Greet and assist patients in person and over the phone, scheduling appointments, and managing patient inquiries. Ensure a positive patient experience by providing exceptional customer service. Coordinate and manage the dental appointment schedule, optimizing patient flow and ensuring efficient use of dental chair time. Confirm upcoming appointments and follow up on missed appointments. Verify and process dental insurance information for patients. Assist patients in understanding their insurance coverage and financial responsibilities. Process patient payments, including copayments, deductibles, and outstanding balances. Provide accurate financial estimates for treatment plans. Maintain accurate patient records, ensuring completeness and compliance with privacy regulations. Manage and update patient demographic information. Manage the reception area, ensuring cleanliness and a welcoming atmosphere. Oversee the ordering and stocking of office supplies. Serve as a liaison between patients, dental providers, and other team members. Communicate treatment plans, financial information, and post-operative care instructions to patients. Assist with dental billing procedures, including accurate coding and submission of claims. Work collaboratively with the billing department to resolve any billing discrepancies. Collaborate with dental providers, dental assistants, and other staff members to ensure coordinated patient care. Participate in team meetings and contribute to office-wide initiatives.

Qualifications:

High school diploma or equivalent; additional education in healthcare administration or related field is a plus. Previous experience in a dental office is preferred. Proficiency in office software (Microsoft Office, dental practice management software, etc.). Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Ability to communicate effectively with patients and team members. Strong customer service skills with a focus on creating a positive patient experience. Exceptional attention to detail, particularly in managing patient records and financial transactions. Ability to adapt to a fast-paced and dynamic work environment. Ability to work collaboratively. Willingness to take on varied responsibilities to support the success of the dental office.

Benefits:

Paid time off Paid Holidays Medical insurance FSA and HAS Vision Insurance 401k Voluntary Life/AD&D insurance Short term disability Long term disability Accident Insurance Critical Illness Dependent care FSA Commuter Benefits Employee Assistance program Perks and discounts through ADP & Benefits hub Pet insurance