Office Assistant

Keystone Bluffs is an Assisted Living facility that started in 2001 located in Duluth, MN. Keystone Bluffs offers 80 beautiful apartments designed with single level living in mind. We are committed to providing the utmost quality of care with the emphasis on person-centered care planning. We are dedicated to providing quality care to our residents through compassionate care and assuring that our residents and their needs remain at the forefront of our focus. Keystone Buffs is looking for people who want build something meaningful. We have built a new incredible leadership team and we are looking for people who want be a part of something big. To assist in an environment where nobody is exempt in providing excellent care to our clients and each other. To work as a TEAM. We believe our people are our foundation and our success. We treat our people with care and respect and we can't wait to meet you! This job requires being on call!

Summary/Objective:

Provides effective customer service for all internal and external Keystone Bluff's Customers.

Responsibilities:

Create a positive presence and atmosphere in the lobby area of Keystone Bluffs. Assure that coffee, newspapers, and flowers are available as needed. Schedule all resident medical appointments/coordinate transportation along with paperwork, reminders and transportation schedule. Work with Beauty Salon with Resident appointments. Entering monthly resident charges for products into billing system. Coordinate discharge files for scanning. Assemble Welcome Books for new residents. Responsible for recording and reconciliation of the petty cash, stamp and greeting cards funds. Assure that all packages re delivered to tenants on a timely basis. Assure that phone messages are taken ensuring proper detail and delivered to recipients in a timely manner. Greet residents, family members, vendors, visitors as they enter Keystone Bluffs. Assembly of marketing materials as needed. Coordination of office supplies. Produce monthly newsletter. Ordering nameplates as needed. Keep office well organized. Regular and consistent attendance required. Requirements Time Management, the ability to organize and manage multiple priorities. Strong customer service orientation. Excellent communication skills. Commitment to company values. Computer proficiency.

Qualifications:

Customer service experience preferred. Microsoft Office and Excel knowledge. Benefits Paid Time Off Medical, Dental, Vision 401(k)

Pay Range:

Based on experience, Licensure and Shift Differentials.

Non-Exempt Job Types:

Full-time Teamwork and transparency are the heart of our culture. We offer a warm, home like feel to our residents and our staff. Our main objection is to be open in our communications with our residents, our staff and our community. We strive every day to make the right decisions for our staff, our residents and for the people who have entrusted us with their care. INDHP