Knowledge of:

Departmental procedures, policies and rules. English usage, spelling, grammar and punctuation. Office procedures, methods and computer equipment. Principles of business letter writing and report preparation. Understand the organization and operations of the City.

Ability to:

Use various complex computer software applications. Execute various administrative level tasks, such as layout and typing of complex reports and PowerPoint presentations. Communicate clearly and concisely, both orally and in writing. Establish and maintain positive working relationships with all City staff and the general public. Use word processing, spreadsheet, database, and other departmental software. Type or word process at a speed necessary for successful job performance. Interpret and explain departmental policies and procedures. Work independently and prioritize work. Identify and respond to issues, concerns and needs. Maintain confidentiality of information and records. Maintain effective audio-visual discrimination and perception needed for making observations, reading and writing, operating assigned equipment. Maintain mental capacity which permits making sound decisions, using good judgement, and demonstrating intellectual capabilities. Understand and respect the diversity of customers and co-workers, effectively communicating with individuals whose first language may be one other than English.

Qualifications Equivalency :

An equivalent combination of education and experience closely related to the duties of the position MAY be considered.

Need to have:

High school diploma or equivalent. Three years of increasingly responsible administrative experience. Certification as a passport acceptance agent, or ability to obtain within first six months of employment. Notary public, or ability to obtain within first six months of employment. Possession of, or ability to obtain, an appropriate valid Minnesota driver's license.

Nice to have:

Experience in public sector or non-profit. Specialized training in administrative support skills/ office administration. Advanced education in a related degree. Fluency in another language prevalent in the City of Maple Grove. Experience interacting effectively with persons from diverse economic, social and ethnic backgrounds in a variety of situations.

Supplemental Information Environmental Conditions:

Office environment; exposure to computer screens; working closely with others; frequent interruptions.

Physical Conditions:

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