Join our team at Integrated Behavioral Health (IBH) ! We realize that the strength of our practice is our exceptional staff. We are currently looking for an experienced, compassionate, and career-oriented Medical Office Receptionist in Biloxi, MS. Medical Office Receptionist Job Description Integrated Behavioral Health is searching for a Medical Office Receptionist who will have core responsibilities in a diverse range of administrative support needs. Our receptionists are key members of our patient care team! This highly organized and customer-service minded position works internally with management and other office staff on a daily and weekly basis. Office hours are Monday-Friday 8-5pm. Some mornings may require a starting time of 6:30am. Medical Office Receptionist Salary and Benefits Starting salary of $15/hr Health Insurance premiums are shared by IBH Dental Insurance Vision Insurance Short Term Disability provided Long Term Disability provided Life insurance provided Paid Time Off 7 Holidays Contribution model 401k Medical Office Receptionist Responsibilities Greeting patients Answering the phone Scheduling patient follow up appointments Verifying insurance Generating invoices for patient visits Follow up on issues such as prescription refills, appointment reminders, documentation, etc. Medical Office Receptionist Position Requirements High School Diploma or GED; some post-secondary preferred At least 2 years experience in medical office/clinic/hospital Proficiency with EMRs and Microsoft Office products Excellent customer service and verbal communication skills About IBH Integrated Behavioral Health (IBH) is a thriving independent practice of over 80 healthcare providers covering 6 hospitals, 10 outpatient clinics, and over 200 long-term care facilities across Southern Tennessee, Mississippi, and Alabama. Our providers are known for their professionalism and commitment to the provision of high-quality care.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): What EMR systems have you used? How many incoming phone calls did you typically answer per day in your previous position? Describe your typing speed. (<40 WPM, 40-60, 60+) This position requires balancing phones, patients, scheduling, and insurance questions simultaneously. Are you comfortable multitasking throughout the day? Have you worked in behavioral health before? Which insurance payors are you most familiar with? Have you handled Copays/Coinsurance and deductibles? Have you had training on how to contact patients by phone to relay appointment information as well as collect payments? Please describe at least one experience where you have had a difficult conversation with a patient.

Education:

High school or equivalent (Required)

Experience:

Medical office: 2 years (Required) Ability to

Commute:

Biloxi, MS 39531 (Required)

Work Location:

In person