Front Office Coordinator

About Bozeman Radon & Mold Bozeman Radon & Mold is a fast-growing local service company protecting Southwest Montana homes and businesses from radon, mold, and moisture issues. We're a tight-knit team that takes pride in doing quality work and communicating like professionals — and we're expanding. We're looking for a Front Office Coordinator to be the operational backbone of our business. This person owns the front-end experience for clients, keeps the team organized, manages inventory, and makes sure nothing falls through the cracks — from the first phone call to the final receipt. If you thrive in a busy environment, communicate clearly with everyone from homeowners to vendors, and like bringing order to a growing operation, we want to talk to you. What You'll Own Client Communication Answer inbound calls and messages, qualify inquiries, and make sure every person gets a prompt, professional response Keep clients informed throughout the service process — confirmations, updates, and follow-ups Coordinate scheduling between clients and field technicians, including reminders and changes Be the first impression of Bozeman Radon & Mold — warm, professional, and on it Team Scheduling Build and manage the weekly job schedule for field technicians Balance client timelines, technician availability, and travel across multiple active jobs Communicate schedule changes to the team proactively Inventory & Ordering Monitor supply levels and place orders so technicians always have what they need Manage vendor relationships and track deliveries Light Bookkeeping & Admin Collect, organize, and file receipts from field and office purchases Support basic bookkeeping: categorizing expenses and maintaining clean records for our accountant Assist with invoicing and payments as needed What We're Looking For Strong communicator — clear in writing and on the phone, professional, and personable Organized and detail-oriented — you stay on top of multiple things without dropping the ball Self-starter — you notice what needs to be done and do it without being asked Comfortable with technology — Google Workspace, scheduling tools, or field service software (Jobber experience is a big plus) Basic bookkeeping or administrative finance experience preferred Background in a service business, construction, trades, or home services is a significant advantage Compensation & Schedule $24-$27/hr depending on experience 30-40 hours/week, Monday through Friday Room to grow into a full-time role as the business expands Collaborative, locally owned team where your work genuinely matters

Pay:

$24.00 - $27.00 per hour

Benefits:

Employee discount Health insurance Paid time off Parental leave Professional development assistance

Work Location:

In person