Front Office Assistant

Job Title:

Front Office Associate (Summer Seasonal) Date posted: April 17, 2026

Pay:

$19.00

• $22.

00 per hour

Job Type:

Seasonal (May-Aug)

Schedule:

Monday-Friday, 8-hour shifts About Wilcoxson's Founded in 1912, Wilcoxson's is Montana's oldest, largest, and most beloved ice cream producer. Our Livingston facility produces premium ice cream products distributed statewide. We value hardworking teammates who keep quality, customer service, and the Montana spirit at the center of everything we do. Position Summary We are looking for a Front Office Associate to support daily administrative and customer service operations during the busy summer season. This role works closely with our front office manager to ensure smooth communication with customers, accurate data entry, and timely handling of orders, invoices, and general inquiries. This position is ideal for someone who is organized, detail-oriented, and comfortable handling a high volume of straightforward but important tasks. You'll play a key role in keeping the office running efficiently during our peak season. Key Responsibilities Customer Service & Communication

• Answer incoming phone calls and direct inquiries appropriately. Assist customers with basic questions regarding orders, deliveries, and products. When customers visit in person, help them purchase ice cream and fetch it from the freezer. Order Entry & Data Input
• Enter retail and customer orders into systems accurately and efficiently. Input invoices and assist with reconciling basic order information. Administrative Support
• Assist with sending statements (email and physical mail).

Support accounts receivable processes such as tracking invoices and customer credits. Help with filing, record organization, and document management Minimum Qualifications Age 18+ by first day of work Strong attention to detail and accuracy with data entry Basic computer skills (email, spreadsheets, data entry systems) Comfortable answering phones and interacting with customers Ability to stay organized and manage multiple simple tasks at once Reliable transportation to Livingston facility Preferred (Not Required) Prior office, administrative, or customer service experience Familiarity with QuickBooks or similar systems Experience working in a fast-paced environment What We Provide On-the-job training for systems and processes Exposure to business operations across sales, accounting, and logistics Supportive team environment Weekly ice cream allowance

Pay:

$19.00

• $22.

00 per hour

Work Location:

In person