PRIMARY FUNCTION

Serve as the gateway to Boys & Girls Club, displaying exemplary customer service techniques in the office and community. Provide regular clerical and administrative support to the CEO and other Club leadership staff. Prepare correspondence and reports, maintain the schedule and calendar, assist with accounts receivable and payable, manage the day-to-day operations of the office, manage projects, provide quality customer service, enter data into the donor management system, answer telephones, update electronic accounts and maintain electronic and hard copy files.

KEY ROLES

(Essential Job Responsibilities): 1. Represents Boys & Girls Club of Richland County with excellent customer service presence. 2. Assists with Club fundraising activities 3. Performs regular administrative duties, preparing correspondence and reports as requested by supervisor and composes draft letters following established formats. Proofreads all materials for accuracy prior to supervisory review and signature. 4. Answers telephones, providing general information, referring callers to other staff or taking messages as necessary. 5. Keeps front desk/entrance area clean and assists in cleaning in other areas as directed 6. Performs banking functions—i.e. coding and reconciling bills and statements, making deposits, payroll serving as liaison with contracting accounting firm. 7. Maintains electronic and hard copy filing systems, making sure they are accurate and timely and facilitate easy retrieval of information. 8. Monitors office supply inventory and order supplies as necessary. 9. Manages inventory of office equipment and service contracts, performing routine maintenance activities and contacting service representatives as needed. 10. Installs and updates software. 11. Serves as Club receptionist, greeting all members and visitors and maintaining attendance and visitor logs. 12. Checks mail and routes checks, bills, accounts receivable and payable and other correspondence. 13. Updates and maintains donor database system. 14. Assists in creating newsletters, mailings, invitations, etc. 15. Serves as the accounts payable liaison between the Club and the contracted accounting service. 16. Prepares handwritten acknowledgements for donors. 17. Maintains donor and Club personal and financial confidentiality. 18. Performs other duties as assigned by executive staff

RELATIONSHIPS

Internal:

Maintains close, daily contact with Club staff (professional and volunteer) and supervisor to receive/provide information, discuss issues, explain guideline/instructions; instruct; and advise/counsel.

External:

Maintains contact with members, families and the general public to give and obtain information, either in response to inquiries or an instructed by supervisor.

SKILLS/KNOWLEDGE REQUIRED

• High school diploma; two-year college or more preferred
• One year of administrative or executive assistant experience
• Knowledge of Microsoft Office Suite software; i.e. Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, mail merge skills
• Keyboarding skills of at least 50 wpm
• Good written and verbal communication skills
• Good organization and attention to detail
• Strong customer relations skills
• Ability to maintain strict confidentiality
• Experience with database management systems preferable
• Experience with marketing materials

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Ability to lift 40 pounds; access to a vehicle

Pay:

$14.00 - $18.00 per hour Expected hours: 34.0 - 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person