Job Title:

Administrative Assistant Department:

Rough Rider Center Position :

Full time

Status:

Non-exempt Hourly:

$20/ hour Adjustments are determined annually by the

Managing Director Supervisor:

Event/ Operations Manager General Purpose Attend to visitors and assist with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers. Main Job Tasks and Responsibilities Sign up guests for activities and programs. Use Rectrac software for data entry and customer service. Enter personal information and monitor guests' accounts. Will work nights and weekends. Answer telephone, screen and direct calls, take and relay messages, provide information to callers. Greet persons entering facility, direct persons to correct destination. Assist with queries from the public and customers. Ensure knowledge of staff movements in and out of organization. Monitor visitor access and maintain security awareness. Provide general administrative and clerical support. Monitor and control inventory relevant to reception area. Tidy and maintain the reception area. Other duties as assigned. The following statements are intended to describe the general nature and level of work to be performed by the individual within this classification. They are not to be considered an exhaustive or all-inclusive listing of the position's duties and tasks, as they may change or be adjusted, as situations require Education and Experience High school diploma or equivalent required. Knowledge of administrative and clerical procedures preferred. Knowledge of computers and relevant software application helpful. Knowledge of customer service principles and practices a must. Ability to work a phone system. Key Competencies Verbal and written communication skills. Keyboard skills. Professional personal presentation. Information management. Organizing and planning. Attention to detail. Initiative. Reliability. Stress tolerance. Working Conditions • Work is typically performed indoors, sitting behind a desk in an office chair or walking. • Work may include standing, stooping, bending or crouching, sometimes lifting up 20 pounds.

Job Type:

Full-time Pay:

$20.00 per hour

Benefits:

Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person